Head of Operations
Ask a hundred companies what their head of operations does and you’ll get a hundred answers. And that’s a clue to what the role entails – it’s a job that’s focused on a specific area with the intention of making it run to the board’s aims, i.e. with maximum productivity, efficiency, compliance and performance.
Often, the operations head will have a slightly different title, such as head of HR operations or head of IT operations, as the generic title would not accurately describe the day to day tasks of the role. Essentially, though, you are overseeing the way a particular process, or a range of interconnected processes, work, and ensuring they operate smoothly within the context of the business.
The head of operations slots into the corporate infrastructure below board level, but there will be crucial managerial responsibilities, and the larger the company, the more vital and pressurised your decisions and management will be.
The skills required
Needless to say, there are a lot of skills that are transferable between head of operations jobs in different companies, such as the ability to manage large and complex teams, to interpret strategic aims and convert them into actionable plans, and to report back to the board accurately, candidly and clearly.
It’s likely that the core functions of the business will rest on your shoulders, so this isn’t a role for the indecisive or the weak-hearted, but nor is it a position that suits risk-takers, as everything you do should be planned and justified. Overseeing operations will naturally require excellent communication skills and an ability to delegate and trust subordinates appropriately.
Head of Operations Jobs in Crawley
Located between Brighton and the capital, Crawley is a West Sussex town about 28 miles south of London Charing Cross. It's a great spot for those seeking Head of Operations vacancies and the town also serves as a commuter hub.
With a history dating back to the Stone Age, Crawley was an important location during the Roman Period, serving as a centre for ironworking and then becoming a market town during the 13th century.
During the Victorian era, the railway came to Crawley. This helped the region to grow and engineering and manufacturing became more prominent - something that continues today.
Indeed, just some of the businesses with factories or other facilities in Crawley include BOC Edwards, Unilever, APV Vent Axia and Thales, a manufacturer of flight simulators.
Crawley is a centre for finance, home to a number of banking, insurance and credit companies such as Deloitte & Touche and B & CE Benefit Schemes. It's also an important location for the transport and communication industry - such as First Choice Holidays, William Reed Group and Metrobus.
What's more, Gatwick Airport, one of the busiest airports in the UK, is situated on the edge of town. Not only does it see more than 30 million passengers pass through its gates every year, it is also a major cargo handler, dealing with freight shipments from around the world.
Popular locations
Find heads of operations at Cast UK
Your business depends on finding the absolute best people to head up your operations, so you need to cast your net widely to ensure you’ve explored all options. That’s why partnering with Cast UK as your recruitment consultancy makes perfect sense. We deal with professional level level talent, delivering excellent interview-ready shortlists to businesses of all sizes and types. Call 0333 121 3345 to talk to a cons today.
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