Head of Operations
Ask a hundred companies what their head of operations does and you’ll get a hundred answers. And that’s a clue to what the role entails – it’s a job that’s focused on a specific area with the intention of making it run to the board’s aims, i.e. with maximum productivity, efficiency, compliance and performance.
Often, the operations head will have a slightly different title, such as head of HR operations or head of IT operations, as the generic title would not accurately describe the day to day tasks of the role. Essentially, though, you are overseeing the way a particular process, or a range of interconnected processes, work, and ensuring they operate smoothly within the context of the business.
The head of operations slots into the corporate infrastructure below board level, but there will be crucial managerial responsibilities, and the larger the company, the more vital and pressurised your decisions and management will be.
The skills required
Needless to say, there are a lot of skills that are transferable between head of operations jobs in different companies, such as the ability to manage large and complex teams, to interpret strategic aims and convert them into actionable plans, and to report back to the board accurately, candidly and clearly.
It’s likely that the core functions of the business will rest on your shoulders, so this isn’t a role for the indecisive or the weak-hearted, but nor is it a position that suits risk-takers, as everything you do should be planned and justified. Overseeing operations will naturally require excellent communication skills and an ability to delegate and trust subordinates appropriately.
Head of Operations Jobs in Maidstone
The county town of Kent, Maidstone is situated on the River Medway and is just over 30 miles south-east of London. A bustling town with plenty of history and pretty public gardens, Maidstone is also an excellent option for those seeking Head of Operations positions.
Archaeological evidence suggests that the area around Maidstone has been occupied since the Neolithic era, while the Romans and Normans also had settlements here. For much of the town's history, its economy relied on the river, which powered mills and served as a trade route.
By the 18th century, Maidstone had built up a number of industries, including stone quarrying, brewing and cloth making. Paper was also manufactured here and a technique for making wove paper was developed by James Whatman in 1740.
Today, Maidstone is a thriving community with plenty of retail space, restaurants and accommodation. It's also home to a number of large companies, such as KEF, which makes loudspeakers on the site of what was once a metalworking facility.
Maidstone is home to one of the largest office centres in the country. A significant amount of paper and package making is still carried out here and Aylesford is the largest paper recycling facility in Europe - it also manufactures newsprint.
In recent years, a number of tech and communications companies have also set up operations in Maidstone.
Popular locations
Find heads of operations at Cast UK
Your business depends on finding the absolute best people to head up your operations, so you need to cast your net widely to ensure you’ve explored all options. That’s why partnering with Cast UK as your recruitment consultancy makes perfect sense. We deal with professional level level talent, delivering excellent interview-ready shortlists to businesses of all sizes and types. Call 0333 121 3345 to talk to a cons today.
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