Head of Operations
Ask a hundred companies what their head of operations does and you’ll get a hundred answers. And that’s a clue to what the role entails – it’s a job that’s focused on a specific area with the intention of making it run to the board’s aims, i.e. with maximum productivity, efficiency, compliance and performance.
Often, the operations head will have a slightly different title, such as head of HR operations or head of IT operations, as the generic title would not accurately describe the day to day tasks of the role. Essentially, though, you are overseeing the way a particular process, or a range of interconnected processes, work, and ensuring they operate smoothly within the context of the business.
The head of operations slots into the corporate infrastructure below board level, but there will be crucial managerial responsibilities, and the larger the company, the more vital and pressurised your decisions and management will be.
The skills required
Needless to say, there are a lot of skills that are transferable between head of operations jobs in different companies, such as the ability to manage large and complex teams, to interpret strategic aims and convert them into actionable plans, and to report back to the board accurately, candidly and clearly.
It’s likely that the core functions of the business will rest on your shoulders, so this isn’t a role for the indecisive or the weak-hearted, but nor is it a position that suits risk-takers, as everything you do should be planned and justified. Overseeing operations will naturally require excellent communication skills and an ability to delegate and trust subordinates appropriately.
Head of Operations Jobs in Kent
Often called the Garden of England due to its spectacular greenery, Kent is a county in the south-east.
Much of Kent is surrounded by water, with coastlines on the North Sea and the English Channel. It shares borders with Sussex, Surrey and Essex. What's more, Kent is a Home County with parts within the London commuter belt, so it's an ideal location for those seeking Head of Operations opportunities.
Throughout its history, Kent has been an important location. During the Middle Ages, the Cathedral at Canterbury became a destination for pilgrims worldwide, after Thomas Becket was murdered there in 1170. Meanwhile, the River Medway had a naval dockyard for around 500 years before it was shut in 1984.
These days, Kent is known for everything from cement and brick making through to shipbuilding, aircraft design and power, while retail, tourism and the service sector are also important.
Just some of the companies based in Kent, or with large facilities, include KEF Metalworking and Kimberly-Clark. Meanwhile, Aylesford is a large paper recycling facility that manufactures newsprint.
In addition, Dover is an important port town, particularly for ferries to the continent, while cruise lines like MSC, Fred Olsen, Holland America, Princess, Royal Caribbean and Saga depart regularly to destinations around the world.
Popular locations
Find heads of operations at Cast UK
Your business depends on finding the absolute best people to head up your operations, so you need to cast your net widely to ensure you’ve explored all options. That’s why partnering with Cast UK as your recruitment consultancy makes perfect sense. We deal with professional level level talent, delivering excellent interview-ready shortlists to businesses of all sizes and types. Call 0333 121 3345 to talk to a cons today.
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