Head of Operations
Ask a hundred companies what their head of operations does and you’ll get a hundred answers. And that’s a clue to what the role entails – it’s a job that’s focused on a specific area with the intention of making it run to the board’s aims, i.e. with maximum productivity, efficiency, compliance and performance.
Often, the operations head will have a slightly different title, such as head of HR operations or head of IT operations, as the generic title would not accurately describe the day to day tasks of the role. Essentially, though, you are overseeing the way a particular process, or a range of interconnected processes, work, and ensuring they operate smoothly within the context of the business.
The head of operations slots into the corporate infrastructure below board level, but there will be crucial managerial responsibilities, and the larger the company, the more vital and pressurised your decisions and management will be.
The skills required
Needless to say, there are a lot of skills that are transferable between head of operations jobs in different companies, such as the ability to manage large and complex teams, to interpret strategic aims and convert them into actionable plans, and to report back to the board accurately, candidly and clearly.
It’s likely that the core functions of the business will rest on your shoulders, so this isn’t a role for the indecisive or the weak-hearted, but nor is it a position that suits risk-takers, as everything you do should be planned and justified. Overseeing operations will naturally require excellent communication skills and an ability to delegate and trust subordinates appropriately.
Head of Operations Jobs in Worthing
The seaside town of Worthing lies on England’s south coast, halfway between Brighton and Bognor Regis, in West Sussex. Settlement dates back to the Stone Age, and Worthing was a sleepy mackerel fishing town until the Georgian period, when grand building started springing up as it became part of the tourist trail. Much of the splendid architecture survives to this day, and the town now has a population of around 100,000.
The town is still best known as a holiday resort, Worthing does have a thriving economy that includes financial services (e.g. Aviva), pharmaceuticals (e.g. GlaxoSmithKline), government (HM Revenue and Customs) and the creative industries. There is a relatively strong manufacturing sector, too, which almost matches the employment attained by tourism-related industries. In the 1990s the town was particularly profitable, and its population are relatively affluent, especially for a town of its size.
Holiday resorts often suffer out of season, but this does not seem to the case with Worthing, which has managed to be productive and quite industrialised without sacrificing any of its Georgian charm. All this in combination makes it a place anyone looking for a Head of Operations position should put on their watch list if they live in the area – you may be surprised at what comes up.
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Find heads of operations at Cast UK
Your business depends on finding the absolute best people to head up your operations, so you need to cast your net widely to ensure you’ve explored all options. That’s why partnering with Cast UK as your recruitment consultancy makes perfect sense. We deal with professional level level talent, delivering excellent interview-ready shortlists to businesses of all sizes and types. Call 0333 121 3345 to talk to a cons today.
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