Head of Employee Relations Jobs
As companies get larger, the workforce can become a powerful group. Industrial disputes are a reality of running a company, and managed badly they can reduce productivity, worry investors and hand advantages to competitors. That’s why many companies employ a head of employee relations. This role has the task of liaising with the workforce’s representatives, be they employees, shop stewards or third party union reps, to ensure relations between them and the senior management are optimal to the success and productivity of the company.
The head of employee relations is called upon to settle grievances and deal with disciplinary proceedings in a way that is seen to be fair, balanced and consistent. There are also health and safety considerations to contend with, and other aspects of employment law that affect the sector. Depending on the size of the company and the complexity of the employment picture, the head may also be asked to create a team of employee relations staff who oversee certain areas of the business.
The skills required
The overriding skill for this job is a demonstrable ability to deal with the reasonable demands of employees in a way that keeps them satisfied while maintaining maximum profitability and stability for the company. This can be a tough job, although expectations can be managed by ensuring employees’ rights and the company’s expectations of them are communicated to them at the contract stage.
Experience of dealing with unions is a bonus that will stand you in good stead in certain industries. An ability to foster relationships where employees can recognize the benefits of a harmonious atmosphere will be a valuable asset in the role. Avoiding disputes by constant communication with employees and/or their representatives and the board, plus any HR managers and directors, is key, so a CV that shows you have maintained good relations between employees and management will be useful.
Head of Employee Relations Jobs in Stockton-on-Tees
Stockton-on-Tees is a large town to the west of Middlesbrough, which is historically notable as being one end of the Stockton and Darlington Railway, the first commercial railway in the world, which opened in 1825. The railway wasn’t built for fun, though – Stockton was an important industrialised town that had a thriving shipbuilding industry as well as a market that attracted people from miles around. Other industries connected to shipbuilding, such as rope-making and sail-making, also prospered. Two years after the railway was opened, in 1827, another world-changing event took place in Stockton – the strikeable match was invented by local chemist John Walker.
Heavy industry declined in the post-war period, and Stockton residents were more likely to commute to Middlesbrough, Hartlepool or Darlington to work than to work close to home. However in the 1990s and 2000s there was a good deal of redevelopment, with business parks being constructed and a new industry – the call centre – making an appearance here, along with other North East towns and cities. The friendly nature of the local accents is often cited as one of the reasons for the concentration of call centres in this area.
In 2012 Stockton-on-Tees became one of Mary Portas’s twelve “Portas Pilot” town centres which are set for regeneration via some government cash and a sprinkling of expertise. The regeneration is hoped to create new jobs and give the retail sector a boost, which could be good news for anyone looking for a Head of Employee Relations job in the town. With plenty of heavy industry in the immediate vicinity, it’s definitely worth having a local search, too.
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Find Head of Employee Relations Jobs with Cast UK
In a changing business landscape, it’s more vital than ever to have employees working with management to maintain profitability, and that’s why many companies are looking to hire specialist employee relationship managers. If you have experience that you could bring to this role, call Cast UK today on 0333 121 3345.
Cast UK is a recruitment consultancy that deals solely with management and executive level posts. We build relationships with companies so clients know they can rely on us to find them the best candidates for their management roles. In turn, we point candidates to the companies that are searching for people to fill their management vacancies. It’s a win-win situation, and employee relations specialists know what that feels like.
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