Ecommerce Manager
Ecommerce manager jobs cover a huge range of specialisms, whether that’s working with a logistics firm that has multiple ecommerce clients, or working for an online retailer that needs to find the optimum carriers for the various products they sell.
What all the roles have in common is a deep understanding of the way logistics and transport is inseparable from customer interactions and the sourcing and supply of products from a potentially global pool. As ecommerce manager, you’ll be the link between the in-house expertise brought by the digital team (such as marketing and development), the sales team, and the logistics and transport part, whether that’s in-house, outsourced or hybrid.
Ideally, you’ll already have plenty of experience running complex ecommerce operations from such a centralised role, However, talented individuals from logistics or digital teams can often rise to such an overarching position if they can demonstrate a rounded view of the way customer purchases, stock management, product supply and fulfillment interact with each other to benefit the company’s profits.
The skills required
As the intermediary between the board and the logistics and digital teams, excellent communication of goals and strategies will be crucial to performing the ecommerce manager role well. That will include analytical data, which you’ll often have to understand in its raw form and interpret for the various stakeholders.
An in-depth knowledge of the way ecommerce works, from factory to front door, will be critical to rising to the many challenges that come with the job.
Ecommerce Manager Jobs in Stockton-on-Tees
Stockton-on-Tees is a large town to the west of Middlesbrough, which is historically notable as being one end of the Stockton and Darlington Railway, the first commercial railway in the world, which opened in 1825. The railway wasn’t built for fun, though – Stockton was an important industrialised town that had a thriving shipbuilding industry as well as a market that attracted people from miles around. Other industries connected to shipbuilding, such as rope-making and sail-making, also prospered. Two years after the railway was opened, in 1827, another world-changing event took place in Stockton – the strikeable match was invented by local chemist John Walker.
Heavy industry declined in the post-war period, and Stockton residents were more likely to commute to Middlesbrough, Hartlepool or Darlington to work than to work close to home. However in the 1990s and 2000s there was a good deal of redevelopment, with business parks being constructed and a new industry – the call centre – making an appearance here, along with other North East towns and cities. The friendly nature of the local accents is often cited as one of the reasons for the concentration of call centres in this area.
In 2012 Stockton-on-Tees became one of Mary Portas’s twelve “Portas Pilot” town centres which are set for regeneration via some government cash and a sprinkling of expertise. The regeneration is hoped to create new jobs and give the retail sector a boost, which could be good news for anyone looking for a Ecommerce Manager job in the town. With plenty of heavy industry in the immediate vicinity, it’s definitely worth having a local search, too.
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