Ecommerce Business Analyst
Selling online is a complex business, with the whole range of marketing, digital optimisation, customer-facing websites and apps, warehousing, logistics and security to factor in. For this to work, the business needs to be able to have a bird’s eye view of how it is run, in what direction it is going and how to influence its future for the better. The business analyst in ecommerce will oversee this process, working with the board, data analysts and the digital teams to ensure the company’s strategic goals are on course.
The ecommerce business analyst will look in depth at the whole user experience and how it affects customer satisfaction and where it puts stress on the business. They will then draw conclusions, backed up by solid data, as to where the business can be improved. Their recommendations, alongside other sales and growth strategies, will play a key role in steering future decisions and KPIs.
The skills required
Ecommerce business analyst jobs usually demand experience in working with customer-facing retail businesses. Successful applicants must have a firm grip on how ecommerce works and how UX and fulfillment satisfaction can make or break an online retailer.
You’ll understand how ecommerce projects are planned and implemented, and will be able to work alongside technical development teams, sales and marketing specialists and the key decision makers, and report findings and solutions effectively.
Ecommerce Business Analyst Jobs in Royal Tunbridge Wells
As the name suggests, Royal Tunbridge Wells gained its popularity as a place to take on mineral spring water which in days gone by was believed to have health benefits. Like several other spa towns across the nation, this soon attracted well to do folk with disposable income to visit and take the waters, particularly during the nineteenth century, although in this case the spa status began rather earlier. Roads and eventually railways would allow greater numbers of people to come, and the population grew as hotels and other services sprung up to accommodate and pamper them. From an early stage, Royal Tunbridge Wells was designed to be architecturally striking, and it remains so today.
Nowadays, however, the importance of the spa and the waters is negligible to the local economy, although the tradition started by it, and which earned it the Royal prefix, remains important to the town’s atmosphere. Royal Tunbridge Wells is a wealthy town with almost zero unemployment, and although it has thriving financial and tourism industries, acts as a commuter town for London. Part of its success is its relative isolation from other large settlements, which makes it a draw for all the villages in the region. The centre of London is 30 miles (50 km) to the north west, and about the same distance to the south is the South Coast.
Such towns, where tourism and commuting are dominant, might not seem like ideal candidates for Ecommerce Business Analyst jobs, but wherever there is an affluent population and a half-decent transport network, they do occasionally emerge, usually with a retail employer.
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Ecommerce business analysts needed now
Ecommerce is far too complex to leave to chance, so now’s your time to shine. If you think you’ve got what it takes to turn digital businesses around and revolutionise the way they do things thanks to your analytical mindset and deep business acumen, we need to talk. Register below and we can start looking for superb positions.
If you’re an employer and need to find excellent candidates to choose from, call 0333 121 3345 so our consultants can start making those all-important connections.
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