Ecommerce Business Analyst
Selling online is a complex business, with the whole range of marketing, digital optimisation, customer-facing websites and apps, warehousing, logistics and security to factor in. For this to work, the business needs to be able to have a bird’s eye view of how it is run, in what direction it is going and how to influence its future for the better. The business analyst in ecommerce will oversee this process, working with the board, data analysts and the digital teams to ensure the company’s strategic goals are on course.
The ecommerce business analyst will look in depth at the whole user experience and how it affects customer satisfaction and where it puts stress on the business. They will then draw conclusions, backed up by solid data, as to where the business can be improved. Their recommendations, alongside other sales and growth strategies, will play a key role in steering future decisions and KPIs.
The skills required
Ecommerce business analyst jobs usually demand experience in working with customer-facing retail businesses. Successful applicants must have a firm grip on how ecommerce works and how UX and fulfillment satisfaction can make or break an online retailer.
You’ll understand how ecommerce projects are planned and implemented, and will be able to work alongside technical development teams, sales and marketing specialists and the key decision makers, and report findings and solutions effectively.
Ecommerce Business Analyst Jobs in Norfolk
A county in the east of England, Norfolk is bordered by Lincolnshire, Suffolk and Cambridgeshire - the rest of it is surrounded by the North Sea.
There are a number of large communities in the region, which offer plenty of opportunities for those seeking Ecommerce Business Analyst positions. These include Norwich, the county town, as well as Great Yarmouth, King's Lynn and Thetford.
During its early history, Norfolk was important militarily, as it was vulnerable to invasion. Therefore, many forts were built in the region to defend the coastline.
Norfolk's economy has largely been based in agriculture throughout its past, particularly in sheep farming and wool production. Cereals like wheat and barley, sugar beet and rapeseed are also commonly produced.
A number of large companies are based in Norfolk, or have large facilities here. Aviva is a multinational insurance company that was previously known as Norwich Union. Colman's is also based in Norwich - famous for its spicy English mustard, these days it also produces various sauces and gravies. Bernard Matthews Farms is also situated in the area.
The ports at Great Yarmouth and King's Lynn are both busy locations, particularly for bulk cargo and products like timber and steel. Meanwhile, the New Anglia Local Enterprise Partnership has been established to create an enterprise zone to aid new businesses in the green energy sector.
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Ecommerce business analysts needed now
Ecommerce is far too complex to leave to chance, so now’s your time to shine. If you think you’ve got what it takes to turn digital businesses around and revolutionise the way they do things thanks to your analytical mindset and deep business acumen, we need to talk. Register below and we can start looking for superb positions.
If you’re an employer and need to find excellent candidates to choose from, call 0333 121 3345 so our consultants can start making those all-important connections.
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