Ecommerce Business Analyst
Selling online is a complex business, with the whole range of marketing, digital optimisation, customer-facing websites and apps, warehousing, logistics and security to factor in. For this to work, the business needs to be able to have a bird’s eye view of how it is run, in what direction it is going and how to influence its future for the better. The business analyst in ecommerce will oversee this process, working with the board, data analysts and the digital teams to ensure the company’s strategic goals are on course.
The ecommerce business analyst will look in depth at the whole user experience and how it affects customer satisfaction and where it puts stress on the business. They will then draw conclusions, backed up by solid data, as to where the business can be improved. Their recommendations, alongside other sales and growth strategies, will play a key role in steering future decisions and KPIs.
The skills required
Ecommerce business analyst jobs usually demand experience in working with customer-facing retail businesses. Successful applicants must have a firm grip on how ecommerce works and how UX and fulfillment satisfaction can make or break an online retailer.
You’ll understand how ecommerce projects are planned and implemented, and will be able to work alongside technical development teams, sales and marketing specialists and the key decision makers, and report findings and solutions effectively.
Ecommerce Business Analyst Jobs in Lowestoft
On the north-eastern tip of Suffolk, 7 miles (11 km) south of Great Yarmouth and 21 miles (33 km) south east of Norwich, is the port town of Lowestoft. The town has a long history as a fishing and freight port town, and some of the earliest evidence of settlement in the UK has been found here. Unfortunately, the town's location and its harbouring of vessels and materials for the war efforts meant that it was bombed and shelled during both world wars, as was the case with many towns on the east coast.
Lowestoft got its railway link in the 19th century and this helped the town to boom as its trawlers' catches could be taken away to the cities quickly. The railway also stimulated other industry to set up there, as it made imports and exports simple by land and sea. Until the 1990s there were several multinational companies in the town, but they have largely gone now, and tourism plays a vital role – Lowestoft does have very attractive sandy beaches. Another well known industry was Lowestoft porcelain, which was among the finest in the world in its day.
It is not uncommon for Ecommerce Business Analyst jobs to become available in Lowestoft and the surrounding area as the docks are still active, even if they are not at the same level as they were fifty years ago. There is still a major Birds Eye factory in the town, and the headquarters of Hoseasons Holidays is located there. Much employment comes from the oil and gas industries, too, and recently Lowestoft has become a key site for the manufacture of renewable energy equipment, from solar panels to offshore wind turbines. There is a population of around 65,000 and several ,moderately populated towns along the coast, which can all add up to a reasonably active logistics and supply chain sector.
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Ecommerce business analysts needed now
Ecommerce is far too complex to leave to chance, so now’s your time to shine. If you think you’ve got what it takes to turn digital businesses around and revolutionise the way they do things thanks to your analytical mindset and deep business acumen, we need to talk. Register below and we can start looking for superb positions.
If you’re an employer and need to find excellent candidates to choose from, call 0333 121 3345 so our consultants can start making those all-important connections.
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