Customer Supply Manager jobs
Maintaining a supply of stock is vital in retail and manufacturing. With retail, a lack of stock can result in empty shelves or inability to monopolise on promotions. In manufacturing, failure to supply vital components can bring a production line to a halt, with potentially disastrous results for supplier and manufacturer alike.
The customer supply manager’s job will be at the bare minimum to ensure that such events never happen. But it will also be about much more. It will be to ensure regular and timely delivery to meet the customer’s needs, communicate with the customer regularly to be updated on shifting needs which can either be predictable (e.g. seasonal demand or national festivals) or in reasonably short timeframes (e.g. something sparked by unseasonable weather or product recall replenishments). It will also to ensure that efficiency is built into the whole process.
Modern supply management can involve a good deal of automated ordering via direct-channel communication between sales departments, stock rooms and supplier. It is still essential to keep on top of the supply needs and manage forecasts and fine-tuning however, and since this might form only a part of the supply effort, there could be a good deal of juggling between this and the traditional means of identifying supply needs.
The skills required
With regular contact with customers an essential part of the job, the customer supply manager will need to possess first rate communication skills over any channel or face to face. Errors in ordering that are down to bad communication or overly complex instructions will not be tolerated in almost any supplier/customer relationship.
Since you might have a good deal of autonomy in the role, you’ll need to demonstrate an ability to make actionable decisions and see them through to fulfilment without constant reference to senior management. In high volume customer supply, such as in supermarkets, the supplied goods could be diverse and numerous, so you’ll need to be on top of all their stats from an early stage.
You’ll also need to be completely at ease using software solutions that are relevant to the type of supply you’ll be engaged with. A good all-round ability to pick up and master novel IT solutions will stand you in good stead, as many suppliers will have their own systems in operation.
Customer Supply Manager Jobs in Halifax
A minister town in West Yorkshire, located to the south west of Bradford, Halifax is a good choice for those seeking Customer Supply Manager opportunities.
From the 15th century, the town was an important location for the manufacture of wool and cloth. The textile industry continued to thrive through the 19th century, although most of the wealth that came to the town during this period was derived from cotton instead of wool.
In 1853, a building and investment society was formed in the city, which would later become known as the Halifax bank. It's now part of the Lloyds Banking Group and operates mainly from London.
Halifax has also been known for its confectionary production since the late 1890s when John Mackintosh and his wife started selling toffee from a shop in the town centre.
The business quickly expanded and resulted in a number of brands that are still popular today, such as Rolo, Toffee Crisp and Quality Street. Now owned by Nestle, which is based in York, a factory continues to operate in Halifax, churning out millions of tasty treats every year.
Today, the town's economy is mainly based in the retail and service sectors. A number of large business parks have been developed in the region - such as Dean Clough, which is located on the site of what was once the world's largest carpet factory. It provides workspace for SMEs and larger organisations ranging from IT and media companies, as well as financial services and healthcare facilities.
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Cast UK’s supply chain opportunities
Cast UK’s founder members and consultants all come from the logistics, procurement and supply chain sectors, so we know what employers and candidates are looking for in their staff and careers respectively. Cast UK is growing in this part of the UK recruitment industry, mainly because these are the only sectors we deal with, which means that many employers come to us first to create a candidate shortlist because they know we’re tightly focused on delivering the best people to them.
People approach us for many reasons, whether seeking more job fulfilment or simply relocating with the family, so it’s good to know that we always have the complete range of positions available nationwide.
Please see what’s available in your region and if you’ve seen something you’re interested in, do get in touch – whether it’s today or tomorrow, we might have the ideal position for you.
To find out more about how Cast UK can help you recruit a Customer Supply Manager for your business or find you a job as a Customer Supply Manager then contact one of our consultant team on 0333 121 3345.
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