Customer Supply Manager jobs
Maintaining a supply of stock is vital in retail and manufacturing. With retail, a lack of stock can result in empty shelves or inability to monopolise on promotions. In manufacturing, failure to supply vital components can bring a production line to a halt, with potentially disastrous results for supplier and manufacturer alike.
The customer supply manager’s job will be at the bare minimum to ensure that such events never happen. But it will also be about much more. It will be to ensure regular and timely delivery to meet the customer’s needs, communicate with the customer regularly to be updated on shifting needs which can either be predictable (e.g. seasonal demand or national festivals) or in reasonably short timeframes (e.g. something sparked by unseasonable weather or product recall replenishments). It will also to ensure that efficiency is built into the whole process.
Modern supply management can involve a good deal of automated ordering via direct-channel communication between sales departments, stock rooms and supplier. It is still essential to keep on top of the supply needs and manage forecasts and fine-tuning however, and since this might form only a part of the supply effort, there could be a good deal of juggling between this and the traditional means of identifying supply needs.
The skills required
With regular contact with customers an essential part of the job, the customer supply manager will need to possess first rate communication skills over any channel or face to face. Errors in ordering that are down to bad communication or overly complex instructions will not be tolerated in almost any supplier/customer relationship.
Since you might have a good deal of autonomy in the role, you’ll need to demonstrate an ability to make actionable decisions and see them through to fulfilment without constant reference to senior management. In high volume customer supply, such as in supermarkets, the supplied goods could be diverse and numerous, so you’ll need to be on top of all their stats from an early stage.
You’ll also need to be completely at ease using software solutions that are relevant to the type of supply you’ll be engaged with. A good all-round ability to pick up and master novel IT solutions will stand you in good stead, as many suppliers will have their own systems in operation.
Customer Supply Manager Jobs in Wakefield
Wakefield is a city just south of Leeds that comprises the five towns of Pontefract, Castleford, Normanton, Featherstone and Knottingley, as well as other minor towns. With a population of around 325,000, it’s a moderately sized city that is overshadowed by its northern neighbour and Sheffield, which is 20 miles (31 km) to the south. Wakefield is well connected by rail and road, with the M62 and the M1 passing by its north and west respectively.
The city and its constituent towns boomed during the Industrial Revolution when vast seams of coal were discovered beneath them. The area dug hundreds of mines and this remained the key industry in the area until the 1980s when they were closed down one by one. The last remaining one is Kellingley Colliery, located at Knottingley, just east of Pontefract.
The city remains industrial, however, although the days of heavy industry are largely gone. The city’s excellent communications and central location have made it an ideal place to site warehouses, factories and distribution centres, so Customer Supply Manager jobs regularly appear in the Wakefield area. There are also regeneration projects going on in the city designed to diversify and stimulate the economy, and this looks set to bring further growth to an area that has had to reinvent itself completely in thirty years.
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Cast UK’s supply chain opportunities
Cast UK’s founder members and consultants all come from the logistics, procurement and supply chain sectors, so we know what employers and candidates are looking for in their staff and careers respectively. Cast UK is growing in this part of the UK recruitment industry, mainly because these are the only sectors we deal with, which means that many employers come to us first to create a candidate shortlist because they know we’re tightly focused on delivering the best people to them.
People approach us for many reasons, whether seeking more job fulfilment or simply relocating with the family, so it’s good to know that we always have the complete range of positions available nationwide.
Please see what’s available in your region and if you’ve seen something you’re interested in, do get in touch – whether it’s today or tomorrow, we might have the ideal position for you.
To find out more about how Cast UK can help you recruit a Customer Supply Manager for your business or find you a job as a Customer Supply Manager then contact one of our consultant team on 0333 121 3345.
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