Account Director jobs
Winning new clients is a high-energy job, with a high potential for blind alleys and expended time between successful campaigns. That’s why it’s highly cost effective to devote quality time and resources to retaining existing clients. For that, skilled account directors are required.
In larger logistics companies, account directors will have a team of account managers underneath them, and they will deal directly with clients on a one-to-one basis; clients generally like to be dealing with the same person, who will know their needs and issues. Account directors will oversee the whole customer retention operation, and will be responsible for strategic decisions to this end, but not necessarily the micromanagement of order fulfilment. The account director may also have responsibility for organising and instructing a sales team in order to win new clients, as well as seeking out new openings with existing clients and their partners.
Reporting to the company management, he or she will be expected to explain decisions and actions and provide regular reports. Any problems that cannot be addressed by the account managers will become the account director’s responsibility, followed ultimately by the management’s.
Maintaining morale will be an important role, both in the clients and in your own team. Whether this means treading on egg shells or throwing a party will depend on the relationship!
The skills required
Interpersonal skills, particularly diplomacy, will be a key skill of the account director. Since different clients will have different needs and desires, from methods of payment to hours of work to corporate personality, you will need to have an instinct for switching demeanour at the sound of a ringing phone.
Sales and marketing experience will be extremely useful, as selling one’s company’s benefits does not end with the winning of a client; they will probably be constantly seeking out other deals to reduce their overheads, and you will need to be able to convince them that your company is the best option for them. You’ll need the confidence to be able to make important decisions without constant recourse to senior management.
Account Director Jobs in Tamworth
The town of Tamworth is the largest town in Staffordshire, although the largest settlement is the city of Stoke-on-Trent. Due to its south-eastern location, however, the town probably has more of an affiliation with Birmingham; Tamworth is just 12 miles (20 km) from the centre of Birmingham, and 6 miles (10 km) from Sutton Coldfield. The M42 passes to the east, connecting Birmingham with the M1, and to the west the M6 toll road heads north and south.
The town has a rich history, and was once larger than Birmingham; indeed it was even the capital of Mercia under Kind Offa in the 9th century. It was raided and destroyed by the Danes and re-founded by Aethelflaed, daughter of Alfred the Great. There was probably a Saxon fort in the town, but it is thought that Tamworth Castle was built on its grounds; the castle still stands to this day. During the 18th and 19th centuries, the town became industrialised, mainly thanks to the abundant coal nearby. Canals and railways came, and engineering, brick and tile making and the textile industries grew up. In latter years, Tamworth was the home of the Reliant factory, famous for its Robin and Scimitar cars; the factory no longer exists, however.
Tamworth, with its links to both Birmingham and Staffordshire, and thanks to its ideal location in the midlands, is a perfect place to find Account Director positions, and they become available reasonably frequently here and in its surrounding area. It is certainly worth taking a look or contacting Cast UK directly to talk about your needs.
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Cast UK’s recruitment consultants can help you take the next step in your logistics career, if you're looking for a promotion or simply want to change employer.
We work alongside hundreds of UK employers to ensure their new positions are filled by the best people. We only employ – and are founded and managed by – people with experience in logistics, supply chain and procurement.
To find out more about how Cast UK can help you recruit an Account Director for your business or find you a job as an Account Director then contact one of our consultant team on 0333 121 3345.
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