Account Director jobs
Winning new clients is a high-energy job, with a high potential for blind alleys and expended time between successful campaigns. That’s why it’s highly cost effective to devote quality time and resources to retaining existing clients. For that, skilled account directors are required.
In larger logistics companies, account directors will have a team of account managers underneath them, and they will deal directly with clients on a one-to-one basis; clients generally like to be dealing with the same person, who will know their needs and issues. Account directors will oversee the whole customer retention operation, and will be responsible for strategic decisions to this end, but not necessarily the micromanagement of order fulfilment. The account director may also have responsibility for organising and instructing a sales team in order to win new clients, as well as seeking out new openings with existing clients and their partners.
Reporting to the company management, he or she will be expected to explain decisions and actions and provide regular reports. Any problems that cannot be addressed by the account managers will become the account director’s responsibility, followed ultimately by the management’s.
Maintaining morale will be an important role, both in the clients and in your own team. Whether this means treading on egg shells or throwing a party will depend on the relationship!
The skills required
Interpersonal skills, particularly diplomacy, will be a key skill of the account director. Since different clients will have different needs and desires, from methods of payment to hours of work to corporate personality, you will need to have an instinct for switching demeanour at the sound of a ringing phone.
Sales and marketing experience will be extremely useful, as selling one’s company’s benefits does not end with the winning of a client; they will probably be constantly seeking out other deals to reduce their overheads, and you will need to be able to convince them that your company is the best option for them. You’ll need the confidence to be able to make important decisions without constant recourse to senior management.
Account Director Jobs in Cheshire
A ceremonial county in the North West of England, Cheshire is situated on the River Mersey and is home to a number of cities and towns, including Chester, Warrington, Widnes, Crewe, Ellesmere Port and Macclesfield.
For hundreds of years, the region has been known for its production of cheese, salt, chemicals and textiles - especially woven silk - while agriculture has also provided a longstanding boost to the area's economy.
During the Industrial Revolution, Cheshire experienced significant growth, particularly due to the fact that the Manchester Ship Canal and other such waterways pass through the area.
In addition, Crewe held a prominent position in the country's railroad industry, as it was the location of a major junction, as well as the Crewe Railway Works, a leading producer of locomotives.
These days, Cheshire is home to a vast number of companies, making it an ideal choice for those seeking Account Director vacancies.
Salt mining and chemicals are still an important part of Cheshire's economy, with companies like British Salt, Ineos and Brunner Mond, as well as the Stanlow Refinery at Ellesmere Port.
Meanwhile, other industries gained prominence - like bio-technology, financial services, ICT and manufacturing.
Just some of the big names you'll find in the region include Jaguar, Vauxhall, Bentley, Mornflake, United Utilities and Pets at Home. In addition, Woodford Aerodrome is a facility of BAE Systems that has produced aircraft ranging from passenger jets to military bombers.
Popular locations
Discover logistics opportunities with Cast UK
Cast UK’s recruitment consultants can help you take the next step in your logistics career, if you're looking for a promotion or simply want to change employer.
We work alongside hundreds of UK employers to ensure their new positions are filled by the best people. We only employ – and are founded and managed by – people with experience in logistics, supply chain and procurement.
To find out more about how Cast UK can help you recruit an Account Director for your business or find you a job as an Account Director then contact one of our consultant team on 0333 121 3345.
Contact us