Head of Operations
Ask a hundred companies what their head of operations does and you’ll get a hundred answers. And that’s a clue to what the role entails – it’s a job that’s focused on a specific area with the intention of making it run to the board’s aims, i.e. with maximum productivity, efficiency, compliance and performance.
Often, the operations head will have a slightly different title, such as head of HR operations or head of IT operations, as the generic title would not accurately describe the day to day tasks of the role. Essentially, though, you are overseeing the way a particular process, or a range of interconnected processes, work, and ensuring they operate smoothly within the context of the business.
The head of operations slots into the corporate infrastructure below board level, but there will be crucial managerial responsibilities, and the larger the company, the more vital and pressurised your decisions and management will be.
The skills required
Needless to say, there are a lot of skills that are transferable between head of operations jobs in different companies, such as the ability to manage large and complex teams, to interpret strategic aims and convert them into actionable plans, and to report back to the board accurately, candidly and clearly.
It’s likely that the core functions of the business will rest on your shoulders, so this isn’t a role for the indecisive or the weak-hearted, but nor is it a position that suits risk-takers, as everything you do should be planned and justified. Overseeing operations will naturally require excellent communication skills and an ability to delegate and trust subordinates appropriately.
Head of Operations Jobs in Swansea
Once known informally as Copperopolis because of its fame as a region for smelting Cornish copper, Swansea has transformed itself from a typical Industrial Revolution city to a modern, fashionable and affluent part of Wales. Much of its employment is now in the service industries, most notably financial services, with retail also contributing. However its two most famous exports are probably the poet Dylan Thomas and Hollywood star Catherine Zeta-Jones!
Also like many industrial towns and cities across the UK, it bore the brunt of German air raids in the Second World War, and has been heavily developed in the post-war period. A key development came in 1981, when Swansea Enterprise Park became the UK’s first enterprise zone. With excellent transport connections in the shape of the A4067, A4217 and A48 and the South Wales Mainline, the zone continues to attract businesses, which means the logistics element is regularly on the lookout for Head of Operations positions to be filled.
Some of the larger employers on the Swansea Enterprise Park are beauty product manufactuer Alberto-Culver, industrial carbon and ceramics company Morgan Crucible, packaging firm Viskase, The Land Registry and Welsh Water.
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Find heads of operations at Cast UK
Your business depends on finding the absolute best people to head up your operations, so you need to cast your net widely to ensure you’ve explored all options. That’s why partnering with Cast UK as your recruitment consultancy makes perfect sense. We deal with professional level level talent, delivering excellent interview-ready shortlists to businesses of all sizes and types. Call 0333 121 3345 to talk to a cons today.
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