Employee Retention Managers Jobs
Most supplier companies will go out of their way to retain clients, cutting special deals and ensuring they are always delighted with their output. But how many go to such lengths to retain their employees? It has long been recognized that employee churn – the constant hiring of new staff because of a steady stream of resignations and dismissals – is a real cost to employers. Recruitment comes with its own costs, but never having a team that’s firing on all cylinders because half are learning the job means the company is never running optimally. This is where the employee retention manager steps in.
The ERM’s job starts with the recruitment process. They will aim to recruit only motivated and appropriate employees by placing targeted ads and through a well designed interview process. This alone can enhance retention, but it’s only part of the job – the retention manager will create initiatives to prolong valuable employment, be they reward schemes, appraisals that engage properly with employees, promotion of personal development or other projects with the same aims.
The skills required
To be a successful employee retention manager, you should ideally have a background in human resources at manager or similar senior level. A proven track record of creating, maintaining and improving initiatives to increase retention will also be essential when approaching employers. You will have great people skills and an ability to understand the motivations of employees at all levels throughout the company or the part of the company in your remit.
Since different industries work in very different ways when it comes to hiring staff, a firm background in the same sector would be a useful attribute. A methodical and organized attitude to your initiatives will also be essential if you are to not only design them but also communicate them throughout the company and monitor their effectiveness to feedback into future schemes. Experience with interviewing and designing job descriptions will also be useful.
Employee Retention Manager Jobs in Stockton-on-Tees
Stockton-on-Tees is a large town to the west of Middlesbrough, which is historically notable as being one end of the Stockton and Darlington Railway, the first commercial railway in the world, which opened in 1825. The railway wasn’t built for fun, though – Stockton was an important industrialised town that had a thriving shipbuilding industry as well as a market that attracted people from miles around. Other industries connected to shipbuilding, such as rope-making and sail-making, also prospered. Two years after the railway was opened, in 1827, another world-changing event took place in Stockton – the strikeable match was invented by local chemist John Walker.
Heavy industry declined in the post-war period, and Stockton residents were more likely to commute to Middlesbrough, Hartlepool or Darlington to work than to work close to home. However in the 1990s and 2000s there was a good deal of redevelopment, with business parks being constructed and a new industry – the call centre – making an appearance here, along with other North East towns and cities. The friendly nature of the local accents is often cited as one of the reasons for the concentration of call centres in this area.
In 2012 Stockton-on-Tees became one of Mary Portas’s twelve “Portas Pilot” town centres which are set for regeneration via some government cash and a sprinkling of expertise. The regeneration is hoped to create new jobs and give the retail sector a boost, which could be good news for anyone looking for a Employee Retention Manager job in the town. With plenty of heavy industry in the immediate vicinity, it’s definitely worth having a local search, too.
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Find Employee Retention Management Jobs with Cast UK
Cast UK understand the needs of HR and has a dedicated team of consultants dealing solely with this area. We maintain strong relationships with our clients in the best way possible – by repeatedly sending them skilled, enthusiastic candidates to fill their executive and management positions. Because we know the importance of good employees, we help them to grow and thrive.
We have offices in Manchester, Birmingham and London as the nation’s three main industrial heartlands, but our recruitment reach is nationwide, from the islands of Scotland to the surf of the south coast. So if you’re looking to fill or create an employee retention manager position, we’re only a phone call away – phone us today on 0333 121 3345.
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