Ecommerce Director
The director of ecommerce will probably have risen through the ranks in an ecommerce capacity or will be a time-served logistics and transport expert whose knowledge pre-dates the digital age. Either way, they are responsible for overseeing the whole ecommerce operation of a business, from customer experience right through to last mile fulfilment.
For that reason, delegation of tasks and the assembly or maintenance of a team of digital and logistics specialists will be a large part of the job. Because ecommerce and logistics are so tightly interwoven, businesses that seek an ecommerce director with fulfilment knowledge clearly understand the demands of the role, and should give their full support.
Looking at the bigger picture, the ecommerce director will be responsible for driving efficiency and profitability while maintaining extremely high customer satisfaction, which might be challenging but justifies the top salaries offered for the role.
The skills required
An analytical mindset is an essential component of the successful director of ecommerce. You’ll be spending a lot of time looking at figures and analysing trends to keep stock flowing from supplier to warehouse to fulfillment, without bottlenecks or seasonal disruption. This all feeds into consumer satisfaction, and keeps the business profitable.
The complexity of the task will mean you’ll know exactly when to delegate and when to take charge, and you’ll have assembled a trusted and dedicated team who understand your – and the company’s – long term goals. Communication skills and an ability to rigidly adhere to strategic plans are therefore strong attributes.
Ecommerce Director Jobs in Poole
If you think the word Poole has the same roots as the word “pool”, you’d be absolutely right, of course. The Devon town is on the South coast of England and is merged completely with Bournemouth to its east. In fact, the Bournemouth Arts University and the Bournemouth Symphony Orchestra are located in Poole, although they are definitively two separate towns.
The west side of Poole faces a natural harbour (Upton and Creekmore Lakes) within a larger natural harbour, and ferries leave the south of the town for St Helier (Jersey), Cherbourg and St Peter Port (Guernsey). Shipping, sailing and ferries are therefore important industries in the town, and this inevitably leads to Ecommerce Director positions becoming available on a regular basis.
Although much of the town is now employed in the service industries, Poole does have a strong manufacturing heritage, and this still accounts for nearly a fifth of its employment. Again, this is good news for logistics, supply chain and procurement employment. The town is the base of motor yacht builder Sunseeker, which employs nearly 2000 people. Several companies have their HQs in Poole, including, bathroom consumables company Lush, lighting company Mathmos, plastics company sealed air and Hamworthy Heating and Combustion. Siemens also has a large presence in the town.
Popular locations
Ready to move to your next Ecommerce directorship?
The beauty of dealing with Cast UK is that we’re laser focused on logistics and transport recruitment, so we should be your first port of call when you’re looking for a director of ecommerce job. Please register by filling in the form below.
Our recruitment agency was founded on the need for this focus, as generic recruiters don’t always know the industry enough to match people with roles. So when we’re recruiting ourselves, we always ensure our consultants have experience in the sector.
Please give us a call on 0333 121 3345 if you’re representing a business that’s looking for an eCommerce director. We make brilliant connections.
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