Ecommerce Director
The director of ecommerce will probably have risen through the ranks in an ecommerce capacity or will be a time-served logistics and transport expert whose knowledge pre-dates the digital age. Either way, they are responsible for overseeing the whole ecommerce operation of a business, from customer experience right through to last mile fulfilment.
For that reason, delegation of tasks and the assembly or maintenance of a team of digital and logistics specialists will be a large part of the job. Because ecommerce and logistics are so tightly interwoven, businesses that seek an ecommerce director with fulfilment knowledge clearly understand the demands of the role, and should give their full support.
Looking at the bigger picture, the ecommerce director will be responsible for driving efficiency and profitability while maintaining extremely high customer satisfaction, which might be challenging but justifies the top salaries offered for the role.
The skills required
An analytical mindset is an essential component of the successful director of ecommerce. You’ll be spending a lot of time looking at figures and analysing trends to keep stock flowing from supplier to warehouse to fulfillment, without bottlenecks or seasonal disruption. This all feeds into consumer satisfaction, and keeps the business profitable.
The complexity of the task will mean you’ll know exactly when to delegate and when to take charge, and you’ll have assembled a trusted and dedicated team who understand your – and the company’s – long term goals. Communication skills and an ability to rigidly adhere to strategic plans are therefore strong attributes.
Ecommerce Director Jobs in Cleveland
Situated in the north-east of England, Cleveland is a region that has been long known for its industrial and manufacturing capabilities, and it offers a range of opportunities for those seeking Ecommerce Director positions.
During the 18th century, ironwork was a major part of the local economy and the ironstone used for blast furnaces on the River Tees was procured from the Cleveland Hills.
These days, Cleveland is not an officially recognised region. In the mid-1990s, the county was broken up into four unitary authorities: Hartlepool, Stockton-on-Tees, Middlesbrough and Redcar and Cleveland.
However, many people from the region still identify themselves as being from Cleveland and bodies like the Cleveland Police and Cleveland Fire Brigade carry the name today.
Much of the area is undergoing significant regeneration, and these days, the economy is mainly based in retail, technology and the service sector.
However, a few big-names in heavy industry still call the region home. For example, there's the Cleveland Bridge and Engineering Company, Teeside Steelworks and Dorman Long, which provided the steel for the Sydney Harbour Bridge, the Tyne Bridge and the Auckland Harbour Bridge.
What's more, Teesport is the country's third largest port and handles around 56 million tonnes of cargo every year, with facilities including container quays and RORO ramps.
Popular locations
Ready to move to your next Ecommerce directorship?
The beauty of dealing with Cast UK is that we’re laser focused on logistics and transport recruitment, so we should be your first port of call when you’re looking for a director of ecommerce job. Please register by filling in the form below.
Our recruitment agency was founded on the need for this focus, as generic recruiters don’t always know the industry enough to match people with roles. So when we’re recruiting ourselves, we always ensure our consultants have experience in the sector.
Please give us a call on 0333 121 3345 if you’re representing a business that’s looking for an eCommerce director. We make brilliant connections.
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