Customer Supply Manager jobs
Maintaining a supply of stock is vital in retail and manufacturing. With retail, a lack of stock can result in empty shelves or inability to monopolise on promotions. In manufacturing, failure to supply vital components can bring a production line to a halt, with potentially disastrous results for supplier and manufacturer alike.
The customer supply manager’s job will be at the bare minimum to ensure that such events never happen. But it will also be about much more. It will be to ensure regular and timely delivery to meet the customer’s needs, communicate with the customer regularly to be updated on shifting needs which can either be predictable (e.g. seasonal demand or national festivals) or in reasonably short timeframes (e.g. something sparked by unseasonable weather or product recall replenishments). It will also to ensure that efficiency is built into the whole process.
Modern supply management can involve a good deal of automated ordering via direct-channel communication between sales departments, stock rooms and supplier. It is still essential to keep on top of the supply needs and manage forecasts and fine-tuning however, and since this might form only a part of the supply effort, there could be a good deal of juggling between this and the traditional means of identifying supply needs.
The skills required
With regular contact with customers an essential part of the job, the customer supply manager will need to possess first rate communication skills over any channel or face to face. Errors in ordering that are down to bad communication or overly complex instructions will not be tolerated in almost any supplier/customer relationship.
Since you might have a good deal of autonomy in the role, you’ll need to demonstrate an ability to make actionable decisions and see them through to fulfilment without constant reference to senior management. In high volume customer supply, such as in supermarkets, the supplied goods could be diverse and numerous, so you’ll need to be on top of all their stats from an early stage.
You’ll also need to be completely at ease using software solutions that are relevant to the type of supply you’ll be engaged with. A good all-round ability to pick up and master novel IT solutions will stand you in good stead, as many suppliers will have their own systems in operation.
Customer Supply Manager Jobs in Weston-super-Mare
Located 18 miles (30 km) south east of Bristol and directly across the Bristol Channel from Cardiff, Weston-super-Mare is a popular seaside resort that benefited hugely when the railways came its way in the 1800s. Its strange name comes from the Anglo-Saxon “west tun” (west settlement) and the Latin “super mare” meaning upon sea. One of the most influential engineers of all time, Isambard Kingdom Brunel, also used to live there, proving that peculiar names must be in the water – and probably explaining why a sleepy village got a railway!
The town did have some industry in the past. The Westland aircraft company, which was based in Yeovil, had its helicopter manufacturing and maintenance plant in Weston-super-Mare. The company is famous for its Wessex, Sea King, Puma and Lynx military, coastguard and rescue helicopter. One of the most famous helicopter pilots in the world (no, not Noel Edmonds), Prince William, pilots Sea Kings. The factory closed down in 2002, and Weston-super-Mare is now home to The Helicopter Museum.
Weston-super-Mare’s economy is mainly focused on tourism, but there is some industry and distribution activity in the area, partly due to its location as the gateway to the South West. Discount supermarket Lidl has its southern distribution centre there, and there is some other light industry in the town. While it may not seem the first place you’d look for a Customer Supply Manager job, they do come up from time to time, and there will always be a demand in nearby Bristol too.
Popular locations
Cast UK’s supply chain opportunities
Cast UK’s founder members and consultants all come from the logistics, procurement and supply chain sectors, so we know what employers and candidates are looking for in their staff and careers respectively. Cast UK is growing in this part of the UK recruitment industry, mainly because these are the only sectors we deal with, which means that many employers come to us first to create a candidate shortlist because they know we’re tightly focused on delivering the best people to them.
People approach us for many reasons, whether seeking more job fulfilment or simply relocating with the family, so it’s good to know that we always have the complete range of positions available nationwide.
Please see what’s available in your region and if you’ve seen something you’re interested in, do get in touch – whether it’s today or tomorrow, we might have the ideal position for you.
To find out more about how Cast UK can help you recruit a Customer Supply Manager for your business or find you a job as a Customer Supply Manager then contact one of our consultant team on 0333 121 3345.
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