Customer Supply Manager jobs
Maintaining a supply of stock is vital in retail and manufacturing. With retail, a lack of stock can result in empty shelves or inability to monopolise on promotions. In manufacturing, failure to supply vital components can bring a production line to a halt, with potentially disastrous results for supplier and manufacturer alike.
The customer supply manager’s job will be at the bare minimum to ensure that such events never happen. But it will also be about much more. It will be to ensure regular and timely delivery to meet the customer’s needs, communicate with the customer regularly to be updated on shifting needs which can either be predictable (e.g. seasonal demand or national festivals) or in reasonably short timeframes (e.g. something sparked by unseasonable weather or product recall replenishments). It will also to ensure that efficiency is built into the whole process.
Modern supply management can involve a good deal of automated ordering via direct-channel communication between sales departments, stock rooms and supplier. It is still essential to keep on top of the supply needs and manage forecasts and fine-tuning however, and since this might form only a part of the supply effort, there could be a good deal of juggling between this and the traditional means of identifying supply needs.
The skills required
With regular contact with customers an essential part of the job, the customer supply manager will need to possess first rate communication skills over any channel or face to face. Errors in ordering that are down to bad communication or overly complex instructions will not be tolerated in almost any supplier/customer relationship.
Since you might have a good deal of autonomy in the role, you’ll need to demonstrate an ability to make actionable decisions and see them through to fulfilment without constant reference to senior management. In high volume customer supply, such as in supermarkets, the supplied goods could be diverse and numerous, so you’ll need to be on top of all their stats from an early stage.
You’ll also need to be completely at ease using software solutions that are relevant to the type of supply you’ll be engaged with. A good all-round ability to pick up and master novel IT solutions will stand you in good stead, as many suppliers will have their own systems in operation.
Customer Supply Manager Jobs in Berkshire
A ceremonial and historic county in England, Berkshire is often called the Royal County of Berkshire, due to it being the location of Windsor Castle. It shares a border with Oxfordshire, Surrey, Buckinghamshire, Hampshire and Wiltshire and is counted among the Home Counties. It's also an excellent location for those seeking Customer Supply Manager vacancies.
Berkshire is one of the oldest counties in England, with a history going back to at least the middle of the eighth century.
Eton College was established in the 15th century and is one of the most renowned public schools in England. It has educated 19 prime ministers, as well as notable scientists, authors and members of the royal family.
In 1810, the Kennet and Avon canal opened, making it possible to travel by boat from Reading to the Bristol Channel. The building of the railways also helped to further establish Berkshire as an important part of the British economy.
During the Industrial Revolution, the region was known for its large iron works, as well as brewing.
Today, Berkshire is home to a number of big businesses in sectors including confectionary, communications, technology, energy and pharmaceuticals.
Just some of the companies that can be found in the region include Amazon.co.uk, Honda, Panasonic, Siemens, Sun Microsystems, Vodafone, Bayer, LG and Microsoft. There's also a Waitrose distribution centre and the headquarters of NTS Express Road Haulage.
What's more, Slough Trading Estate is one of the largest in Europe, boasting more than 400 companies including Mars, Fiat, Telefonica O2, Ferrari, Fullers Logistics and Black & Decker.
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Cast UK’s supply chain opportunities
Cast UK’s founder members and consultants all come from the logistics, procurement and supply chain sectors, so we know what employers and candidates are looking for in their staff and careers respectively. Cast UK is growing in this part of the UK recruitment industry, mainly because these are the only sectors we deal with, which means that many employers come to us first to create a candidate shortlist because they know we’re tightly focused on delivering the best people to them.
People approach us for many reasons, whether seeking more job fulfilment or simply relocating with the family, so it’s good to know that we always have the complete range of positions available nationwide.
Please see what’s available in your region and if you’ve seen something you’re interested in, do get in touch – whether it’s today or tomorrow, we might have the ideal position for you.
To find out more about how Cast UK can help you recruit a Customer Supply Manager for your business or find you a job as a Customer Supply Manager then contact one of our consultant team on 0333 121 3345.
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