Account Manager jobs
Customer retention is one of the most important aspects of running a logistics business. As with any business, retaining profitable and reliable clients can make you the envy of your competitors by minimising the time and effort spent chasing new clients.
But retaining clients is not just about sitting back and enjoying the ride; it’s an active craft, involving constant communication with clients and senior management to ensure smooth running, met deadlines and fulfilled aspirations. Account managers are therefore a key employee in the customer retention effort.
Reporting to the account director and senior management, the account manager is a human interface with the clients. They will know their clients’ demands intimately and in turn, the client should appreciate the personal service and understanding. In large companies with many clients, this would be impossible without the account managers.
An account manager might also have a team of subordinates dealing with specific clients or sectors, and the manager will need to not only instruct them but also remain completely aware of what they are doing strategically and in detail.
The skills required
The account manager will need to be a flexible person, able to deal with different clients in their own unique ways. A deep knowledge of logistics and the industries they are dealing with will be essential. As they will be trusted by the customers to deliver on promises they make, they must also be able to both stay well connected with those within their company who make delivery possible, but also realise the limits of possibility so as not to overpromise and underdeliver.
Good, accurate reporting skills will be required, and a strategic mindset, able to interpret goals from management and account directors and turn them into results, will be essential.
Account Manager Jobs in North Yorkshire
A county in the region of England known as Yorkshire and the Humber, North Yorkshire is England's largest ceremonial county and it comprises most of the Yorkshire Dales and the North York Moors.
Those seeking Account Manager vacancies in North Yorkshire will have a number of options to consider, while the lovely scenery and wealth of outdoor space will be much appreciated by anyone who enjoys spending time in the great outdoors during their days off.
Settlements in North Yorkshire include Harrogate, Scarborough and Ripon. Meanwhile, the county town is Northallerton.
Much of the local economy is based on agriculture, in addition to mineral extraction and power. Technology, printing, retail and the service sector are also important industries, while tourism also brings a significant amount of money to the county.
Plaxons, a company that manufactures coaches and buses, has been based in Scarborough for more than 100 years - although it started out as a joinery workshop.
Richmond Foods is also located in North Yorkshire. It is one of Europe's largest ice cream production facilities, manufacturing Rowntree's Fruit Pastilles ice lollies and Fab bars.
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Cast UK’s logistics opportunities
If you're looking for a promotion or simply want to change employer, Cast UK’s recruitment consultants can help you take the next step in your logistics career.
We work with hundreds of UK employers to ensure positions are filled by the most appropriate people. We ourselves only employ people with experience in procurement, logistics and supply chain.
To find out more about how Cast UK can help you recruit an Account Manager for your business or find you a job as an Account Manager then contact one of our consultant team on 0333 121 3345.
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