Account Manager jobs
Customer retention is one of the most important aspects of running a logistics business. As with any business, retaining profitable and reliable clients can make you the envy of your competitors by minimising the time and effort spent chasing new clients.
But retaining clients is not just about sitting back and enjoying the ride; it’s an active craft, involving constant communication with clients and senior management to ensure smooth running, met deadlines and fulfilled aspirations. Account managers are therefore a key employee in the customer retention effort.
Reporting to the account director and senior management, the account manager is a human interface with the clients. They will know their clients’ demands intimately and in turn, the client should appreciate the personal service and understanding. In large companies with many clients, this would be impossible without the account managers.
An account manager might also have a team of subordinates dealing with specific clients or sectors, and the manager will need to not only instruct them but also remain completely aware of what they are doing strategically and in detail.
The skills required
The account manager will need to be a flexible person, able to deal with different clients in their own unique ways. A deep knowledge of logistics and the industries they are dealing with will be essential. As they will be trusted by the customers to deliver on promises they make, they must also be able to both stay well connected with those within their company who make delivery possible, but also realise the limits of possibility so as not to overpromise and underdeliver.
Good, accurate reporting skills will be required, and a strategic mindset, able to interpret goals from management and account directors and turn them into results, will be essential.
Account Manager Jobs in Bradford
Located in northern England and less than ten miles from Leeds, Bradford is a thriving city in a prime location, making it perfect for anyone seeking Account Manager vacancies.
Because of the area's abundance of coal and iron ore, Bradford was one of the first parts of the UK to experience significant growth during the Industrial Revolution.
During this period, Bradford became known as the wool capital of the world, while an array of other products were also manufactured here. Many beautiful Victorian buildings that were built during this time are still standing today, giving a glimpse to the wealth that came into the city.
Since the 19th century, the textile industry has been in slow decline - although it still brings money into the local economy. Meanwhile, the financial, electronics, engineering and manufacturing sectors have grown to take its place.
Today, companies that are based in Bradford include Yorkshire Building Society, Pace Micro and Provident Financial, which owns Vanquis, a well-known credit card company.
Other big-name businesses that call Bradford home include Hallmark UK, Morrisons and Thomas Cook, while online retailer Freeman Grattan Holdings has been located in the city since 1934 when it was established as a mail-order company.
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Cast UK’s logistics opportunities
If you're looking for a promotion or simply want to change employer, Cast UK’s recruitment consultants can help you take the next step in your logistics career.
We work with hundreds of UK employers to ensure positions are filled by the most appropriate people. We ourselves only employ people with experience in procurement, logistics and supply chain.
To find out more about how Cast UK can help you recruit an Account Manager for your business or find you a job as an Account Manager then contact one of our consultant team on 0333 121 3345.
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