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Warehouse Operations Manager

Ref: 478135

Northampton, UK

£50,000

  • Permanent
  • People Development
  • Operational Efficiency
  • Customer-Centric Approach

About the candidate

A dynamic and results-driven Warehouse Operations Manager, with extensive experience in Retail, E-commerce, and FMCG environments including Food, Furniture, Fashion, and significant exposure to Amazon's operational model. Demonstrates a strong focus on people development, succession planning, and a customer-centric approach to drive sales and improve operational efficiencies. Possesses a keen eye for process improvement and profitability, underpinned by a values-based leadership style. Notable for successfully leading large teams across various high-paced settings, ensuring safety, efficiency, and cost control are at the forefront of operations. .

What makes them great?

  • Expert in managing large-scale operations and teams, evidenced by successfully leading over 1,000 FTEs at peak times in a high-volume fashion e-commerce environment.
  • Demonstrated ability to dramatically reduce absence rates from 14% to 2.7% within 4 months through strategic planning and team engagement.
  • Significant cost savings achieved, contributing to a bottom-line improvement of £735K YTD by exceeding operational targets and KPIs.
  • Skilled in health and safety culture promotion, underpinned by IOSH training and family values.

Areas of expertise

  • Experienced across various sectors including Retail, E-commerce, FMCG, Food, Furniture, Fashion, and Amazon operations.
  • Proven track record in people development, focusing on succession planning and team engagement.
  • Customer-centric with a deep understanding of customer needs and adapting strategies to maximise sales and satisfaction.
  • Strong operational management skills, ensuring process efficiencies, profitability, and cost control.