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Transport Manager

Ref: 563208

Manchester, United Kingdom

£60,000

  • Permanent
  • Strategic Change Management
  • Operational Efficiency
  • Stakeholder Engagement

About the candidate

With an extensive background spanning over 9 years in the UK transport sector, this candidate brings a mix of sharp leadership, strategic change management, and a passionate commitment to enhancing customer experience. Demonstrating a proactive approach in roles such as Chief of Staff and Transport Manager, they have consistently driven improvements in operational efficiency and customer satisfaction. Their ability to lead large-scale projects and their flair for nurturing strong, collaborative team environments stands them apart as a transformational leader.

What makes them great?

  • Strategic Implementation: Effectively introduced a new governance structure that streamlined decision-making processes and improved organisational accountability.
  • Communication and Engagement: Developed and executed a communication plan that supported a transformative shift in governance, increasing stakeholder engagement and satisfaction.
  • Event Management Expertise: Led the organisation of a major company conference which significantly increased overall satisfaction levels from 2.8 to 4.5, showcasing their ability to manage and execute large-scale events successfully.
  • Innovative Problem Solving: Initiated a crowding improvement program that was instrumental in lifting passenger count figures nationally, demonstrating a keen focus on customer experience and operational efficiency.

Areas of expertise

  • Interpersonal Skills: Strong capabilities in building and maintaining productive workplace relationships.
  • Leadership: Experienced in guiding teams through complex projects and strategic changes.
  • Stakeholder Management: Skilful in navigating and managing relationships with various stakeholders to drive business objectives.
  • Operational and Change Management: Proven track record in implementing effective change strategies and managing operations to enhance business outcomes.
  • Project Management: Adept at leading significant projects that contribute to organisational goals and improve efficiency.