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Supply Chain Director

Ref: 564839

London, UK

£120,000

  • Permanent
  • Supply Chain Expert
  • Strategic Leadership
  • Immediately Available

About the candidate

A seasoned leader with a strong customer and people focus, this candidate has consistently delivered business-critical results in Ecommerce, Retail, and CPG supply chains. With expertise in leading S&OP, end-to-end optimisation, and inventory management, they excel in substantially improving delivery speed, stock availability, inventory efficiency, and cost control.

Armed with a Master's in Industrial Engineering from a top U.S. university, they’ve held key roles in both Fortune 500 companies and high-growth startups. Trusted by C-suite leaders, they’ve driven industry-leading customer experience and revenue growth through high-impact, cross-functional leadership in complex supply chains and market conditions.

What makes them great?

  • Strategic, Inspirational Leadership: Crafts a bold vision and drives innovation and cross-functional collaboration to achieve outstanding results. Example: Increased delivery speed from 7 days to industry-leading 1-3 days globally, boosting revenue by an unprecedented 30%.
  • Customer-Centric Focus: Defines the ideal customer experience and delivers it, driving growth and retention. Example: Improved in-stock/fill rates by 7-11 percentage points, increasing revenue by $5-$15 million.
  • Data-Driven Decision Making: Excels at leveraging data to make decisions and adopting technology and best practices to drive improvements. Example: Implemented S&OP process and statistical models to increase forecast accuracy by 12 percentage points and reduce inventory by 22%.
  • Adaptability and Action-Oriented: Thrives in high-pressure, ambiguous situations, leading large teams to meet demanding targets. Example: Delivered target performance in multiple peak sales seasons with 20-35% higher volume than projected through proactive risk planning and rapid response to unforeseen challenges.

Areas of expertise

  1. Strategy & Operations Leadership: Proven expert in driving continuous improvement in large-scale operations and scaling operations for fast-growing businesses to enhance customer experience and operational efficiency.
  2. People Leadership: Strong track record of talent development and fostering a culture of innovation and cross-functional collaboration within global teams.
  3. S&OP & Inventory Management: Skilled in optimizing inventory and planning (demand, supply, and capacity) using technology and best practices to improve cost efficiency and service levels.
  4. End-to-End Optimisation: Extensive experience in strategic decision-making, optimising the entire supply chain while balancing cross-functional trade-offs for seamless efficiency.
  5. Stakeholder Relationships: Accomplished at building strong partnerships with key stakeholders, earning recognition for strengthening relationships between CPG and Retail/E-commerce companies.