Senior Operations Manager

Ref: 277934

Milton Keynes

£60,000

• Permanent
• Strategic Operational Leadership
• Data-Driven Process Improvement
• Stakeholder Engagement

About the candidate

An adept Operations Manager with a remarkable aptitude for leadership across various operational capacities, particularly within logistics in sizable e-commerce environments. Boasting a successful history of steering a 3PL e-commerce start-up to remarkable performance augmentations and adapting quickly to evolving business needs with principled, data-driven strategies. Equally proficient in rigorous managerial roles enhancing KPIs and overseeing substantial workforce numbers, the candidate ensures operational excellence aligned with business goals.

What makes them great?

• Accomplished a 10% improvement in customer metrics by re-structuring management and optimizing team performance.
• Drove consecutive record-breaking volume outputs in multiple prime events through strategic operational changes.
• Adept at boosting productivity by 12% on average through detailed operational assessments and tactical shifts.
• Successfully reduced workforce turnover by 5%, showing strong capability in human resource management.
• Successfully steered current company from a £200k deficit to £200k surplus.
• Realized immediate annual costing savings of approximately £20,000 through strategic procurement efforts.

Areas of expertise

• Maintenance and advancement of operational efficiencies
• Development and oversight of operational procedures and flow strategies
• Skilled in inter-departmental communications and maintaining robust relations
• Championing a culture of safety within the workplace
• Expertise in client management and extensive stakeholder engagement
• Leadership and development of high-performing teams across large operations