Operations Manager

Ref: 549894

West Midlands

£50,000

• Permanent
• Proven Operations Leadership
• Experienced Supply Chain Management
• Immediately Available

About the candidate

A highly capable Operations Manager with a comprehensive background in UK and International Supply Chains, Logistics, and Customer Service. Boasting extensive experience from working with key players in the food production and distribution industry, the candidate has a well-rounded professional.

What makes them great?

• Successfully spearheaded the operational launch of a major distribution centre, integrating operations across different geographic locations which enhanced overall performance.
• Notable ability to foster robust relationships with major grocers, managing complex negotiations and alignment on distribution logistics.
• Led teams and projects that significantly reduced operational costs and streamlined processes, impacting the bottom line positively.
• Managed critical elements of migration plans for logistic operations to new service providers, ensuring continuity and service excellence.
• Recognised for outstanding communication capabilities and the ability to manage, inspire and lead diverse and distributed teams effectively.
• Implemented and standardised operational KPI reporting tools to enhance transparency and decision-making across the organisation.

Areas of expertise

• Supply Chain Management: Extensive know-how in managing both domestic and international supply chains, including strategic oversight and detailed operational control.
• Operations and Logistics Management: Proven track record of streamlining operations and logistics to boost efficiency and effectiveness.
• Customer Service Management: Skilled in leading customer service teams to deliver outstanding service levels, addressing intricate requirements of large-scale customers.
• Performance Management: Expert in managing team performances, setting rigorous KPIs and ensuring objectives are achieved.
• FMCG Specialist: Specialist knowledge in Fast-Moving Consumer Goods, ensuring agile and responsive supply chain solutions.
• 3PL Contract Management: Proficient in third-party logistics management, from contract negotiation to operational integration.
• Process Improvement: Demonstrated ability in continuous improvement driving substantial cost savings and operational excellence.