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Operations Director

Ref: 311500

Monmouth, UK

£140,000

  • Permanent
  • Strategic Operational Leadership
  • Customer Experience Enhancement
  • Immediately Available

About the candidate

A candidate with an extensive background as an Operations Director, showcasing advanced expertise in managing extensive teams and driving operational excellence across various sectors. With a highly accomplished professional profile, this candidate demonstrates deep knowledge of business and project operations, emphasising strategic development and robust management to enhance productivity and efficiency. Their career spans roles in multinational corporations serving diverse industries such as logistics, parcel delivery systems, and consumer service operations, underpinned by immersive international experience. Eager to contribute to an organization focused on growth and customer satisfaction, this individual is proficient in adapting to ever-evolving business landscapes and implementing constructive change.

What makes them great?

  • Exceptional leadership skills, having led diverse teams of up to 200 members, fostering team unity and driving collective success
  • Significantly improved customer service through strategic initiatives, achieving a notable impact on customer satisfaction and retention
  • Demonstrated capacity in managing substantial budgets, exemplified by ownership of large-scale deployment budgets up to £19M
  • Skilled in cost management, achieving £3.4 million forecasted payroll savings over 5 years
  • Successfully implemented extensive countrywide and international projects, coordinating efforts across multiple locations to improve efficiency and reduce costs

    • Areas of expertise

    • Proven leadership and team management up to 200 staff members
    • Strategic deployment and operational management of large-scale projects across the UK and Europe
    • Expert in developing and implementing process improvements, logistics solutions, and customer experience strategies
    • Robust experience in negotiation and management of contracts and vendor relationships, enhancing operational efficiency and reducing costs
    • Highly skilled in project management methodologies including Prince2
    • Training and development of teams to ensure optimum performance across all operational facets