Key Account Manager
Ref: 170695
Todmorden, West Yorkshire, UK
£40,000
- Permanent
- Strategic Account Management
- Logistics Operations Specialist
- Proactive Leader
About the candidate
A dynamic and results-oriented professional, with over 23 years of extensive experience in logistics, warehousing, manufacturing, distribution, and third-party logistics environments. Well-versed in managing key accounts and ensuring adherence to service level agreements (SLAs). Specialises in optimising logistics operations and driving operational improvements across multiple regions. Recognised for high competency in leading teams, developing new procedures, and strategic initiative implementation. Demonstrated ability to thrive in fast-paced environments, handling critical deadlines with a strategic approach.
What makes them great?
- Proven ability to enhance customer satisfaction and retentiveness by developing and implementing tailored strategies that significantly improve service delivery.
- Successfully led the implementation of a new logistics facility, securing top national rankings for service excellence.
- Highly capable of handling strategic operations during peak periods, ensuring optimal resource allocation and operational efficiency.
- Expert in performance analysis, contributing to company-wide improvements through detailed data analysis and adjustments to operations.
Areas of expertise
- Logistics and Warehousing: Extensive background coordinating warehousing and distribution operations to maximise efficiency and service delivery.
- Strategic Account Management: Proficient in managing and expanding relationships with key business accounts, ensuring consistent fulfilment of service quality.
- Project Leadership: Adept at leading cross-functional teams for project execution and service enhancement, aligning operations with corporate objectives.
- Revenue Growth and Cost Reduction: Skilled in identifying new revenue streams and capturing strategic opportunities for cost reduction and billing system improvements.