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Head of Operations

Ref: 224571

Telford, UK

£80,000

  • Permanent
  • Operational Excellence
  • Strategic Leadership
  • Immediately Available

About the candidate

Our candidate, the Head of Operations, presents a robust background in driving organisational efficiency and profitability, with a talent for turning organisations around, optimising business efficiencies, and streamlining processes to maximise results. With a career stretching from spearheading operations in storage solutions to crafting foundational operational departments for startups, their experience covers enhancing profitability, project management, and fostering a culture of continuous improvement and operational excellence. Skilled in developing and executing strategic plans, the candidate boasts a successful track record of leading diverse teams to achieve targets within budgetary and time constraints. Their distinguished analytical skills, meticulous attention to detail, and capacity to identify growth and optimisation opportunities reflect their passion for driving sustainable business growth through strategic leadership and operational excellence.

What makes them great?

  • Instrumental in securing the company’s first ISO 9001 certification, which significantly broadened the clientele base.
  • Initiated the first servicing and maintenance budget, paving the way for precise financial forecasting.
  • Established an operational department from the ground up, setting a solid foundation for streamlined operations.
  • Implemented an ERP system improving organisational workflow and resource utilisation, leading to noticeable efficiencies.
  • Played a pivotal role in a startup, boosting operational efficiencies and elevating the company's standing as a top supplier to the NHS and private sector through strategic management and superior customer service.
  • Contributed to a fourfold increase in monthly sales, from approximately £90K to £400K within four years.
  • Directed the implementation of logistic planning software, enhancing driver route efficiency and spearheaded a robust cross-training program to enhance business efficiencies.

Areas of expertise

  • Strategic Planning & Execution
  • Team Leadership & Management
  • Process Improvement & Optimisation
  • Budgeting & Cost Control
  • Quality Assurance
  • Risk Assessment & Mitigation
  • Performance Metrics & KPIs
  • Change Management
  • Operational Efficiency
  • Continuous Improvement Initiatives
  • Data Analysis & Reporting
  • Regulatory & ISO Standards Compliance