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Head of Operations

Ref: 583705

Dudley, United Kingdom

£60,000

  • Permanent
  • Strategic Leadership
  • Operations Management
  • Regulatory Compliance

About the candidate

A seasoned Head of Operations with a strong background in community transport management and a wealth of experience from Deputy CEO to operations roles. Skilled in overseeing wide-ranging operations, including planning, policy making, and compliance, across different regions in the community transport sector. Adept at promoting success across varied business functions including service management, financial oversight, and staff development.

Strategic thinker with well-honed leadership qualities and excellent communication skills, skilled in fostering teamwork and driving organisational success through effective management and proactive engagement with key stakeholders.

What makes them great?

  • Proven track record in managing complex operations: Successfully handled operations with annual contracts worth over £2 million, and retail sites targeting around £24k weekly.
  • Strong strategic capabilities: Able to translate organisational strategies into effective operational plans.
  • Comprehensive regulatory knowledge: Ensures compliance with passenger transport operations and other regulatory frameworks.
  • Leadership and development: Promotes a leadership style that encourages inclusion and professional development, contributing greatly to team morale and effectiveness.
  • Achievements in improvement: Part of an executive team that effectively managed staffing and operations across numerous sites, reflecting a knack for optimising resources and processes for better outputs.

Areas of expertise

  • Strategic Operations Management: Developing and implementing operational strategies that align with organisational goals.
  • Leadership and People Management: Leading large teams, providing direction and motivation, and facilitating professional growth.
  • Compliance and Regulatory Management: Ensuring all operations comply with the necessary legal and regulatory frameworks.
  • Stakeholder Engagement and External Relations: Building and maintaining strong relationships with external partners and stakeholders to support operational objectives.
  • Budget Management and Cost Control: Monitoring and managing budgets to enhance financial performance and efficiency.