Head of Operations

Ref: 578464

Northampton, United Kingdom

£60,000

• Permanent
• Logistics Expert
• Operations Management
• Strategic Execution

About the candidate

With over 10 years of extensive experience within the logistics and operations sectors, our candidate has demonstrated a robust track record in enhancing operational stability, efficiency and profitability. Their career spans across various roles including Head of Operations and Operations Manager, contributing significantly in upscale logistics environments. This professional thrives in high-pressure situations, skilfully handles end-to-end project management, and is proficient in streamlining operations for better performance while minimising costs. Their role includes strategic planning, aligning business objectives with efficient solutions, and leveraging robust stakeholder management to foster business growth.

What makes them great?

• Result-oriented Leader: Improved operational KPIs by significant margins — boosting profitability and optimising costs through strategic implementations and innovations.
• Project Management: Managed several high impact projects, including a seamless transition between 3PL partners maintaining operations as usual, which capped a 19% rise in productivity over six months.
• Strategic Operations Handling: Enabled a 13% cost reduction through adept supplier relationship management and strategic contract renegotiations.
• Global Impact: Successfully managed warehouse operations across the UK, Poland, Belgium, Dubai, and Australia, enhancing customer experience and meeting operational targets.

Areas of expertise

• 3PL / Warehouse Management: Proficient in managing third-party logistics and warehouse operations effectively.
• Ecommerce / Retail: Skilled in the nuances of ecommerce and retail environments, enhancing customer experiences and operational efficiencies.
• Implementations / Start Ups: Experienced in leading operations for start-ups and implementing new business strategies successfully.
• Operating Model Development: Adept at developing and optimising operating models to improve overall business processes.
• Logistics Fulfilment and Last Mile Delivery: Expert in managing end-to-end logistics from fulfilment to last mile delivery, ensuring timely and efficient service.
• Continuous Improvement: Committed to enhancing processes through continuous improvement initiatives, focusing on cost reduction and improved service delivery.