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Head of Business Development

Ref: 554394

Milton Keynes, UK

£80,000

  • Permanent
  • Supply Chain Expert
  • Strategic Business Growth
  • New Business Expert

About the candidate

With a robust background in Freight Forwarding Business Development, Supply Chain, and Logistics, this candidate has been instrumental in establishing and expanding operations across the globe. Their in-depth understanding of global operations further enhances their profile. They have managed diverse and complex logistics functions, ranging from supply chain management, warehouse administration, procurement, and distribution, leading to substantial revenue growth and operational efficiency.

What makes them great?

  • Business Growth: Achieved a year-over-year revenue increase of over 20%, implementing effective sales strategies to deliver high-quality, cost-effective products and services.
  • Operational Excellence: Managed cross-border transport/logistics operations in East and Central Africa, handling different cargo types, ensuring compliance with local and international regulations.
  • Customer Retention: Reduced customer churn and grew wallet share by 25%, using tailored engagement and feedback collection to enhance customer satisfaction.

Areas of expertise

  • Business Development: Skilled at identifying new business opportunities and strategically expanding the business's footprint, achieving significant revenue growth.
  • Operations Management: Efficiently manages logistics, including cross-border transport and vessel discharge operations for various cargo types.
  • Client Relationship Management: Proficient in fostering and maintaining strong client relationships, ensuring outstanding service quality and customer satisfaction.