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General Operations Manager

Ref: 35272

Worcestershire, UK

£55,000

  • Permanent
  • Transformation Specialist
  • Operational Excellence
  • Financial Turnaround

About the candidate

This General & Operations Manager brings over 17 years of cross-sector experience, with a focus on manufacturing, tech, FMCG, and B2B distribution. Operating across SMEs and high-growth environments, they’ve consistently transformed underperforming operations into high-efficiency units. Their track record includes building full operational infrastructure from the ground up, leading cross-functional teams, and delivering major improvements in productivity, margin, and performance. Experienced in strategic leadership, P&L ownership, ERP implementation, ISO compliance frameworks, and digital transformation initiatives, making them a formidable leader in high-pressure situations.

What makes them great?

  • Transformed a €1.5M manufacturing SME, lifting gross margin by 6.5% and revenue by 14% within the first quarter.
  • Scaled high-growth energy operations into an ISO-certified facility, increasing production by 700% and securing a £MM+ licensing deal with Duracell.
  • Established a B2B distribution startup, achieving 2,000%+ revenue growth through exclusive international supply rights and lean digital execution.

     

Areas of expertise

  • Strategic Operations Leadership: Proficient in guiding significant operational transformations and leading cross-functional teams towards achieving improved business performance.
  • Process Optimisation and Lean Manufacturing: Known for implementing efficient manufacturing processes and systems that reduce costs and increase output.
  • P&L Ownership and Financial Turnarounds: Experienced in taking charge of financials, directly contributing to profitability through meticulous financial management and operational cost reduction.
  • ISO 9001 / Quality Management Systems: Skilled in deploying and managing quality management systems, ensuring compliance and operational excellence.
  • ERP and Systems Implementation: Demonstrated ability in overseeing the deployment of enterprise resource planning systems that enhance operational efficiency and data reliability.
  • Supply Chain and Procurement Strategy: Adept at developing and executing procurement strategies that reduce costs and improve supply chain efficiency.