Customer Supply Planner

Role Title

Customer Supply Assistant

Role Profile

Customer Supply support (UK branded business):

• Primary point of contact for logistics partner contacts and customer supply chain contacts (inventory controllers, traffic managers).
• Actively liaise with warehouse transport planners/stock controllers to maximise customer deliveries.
• Attend weekly stock meeting, discussing stock availability risks/issues to minimise customer service level issues.
• Communicate current and future stock issues, both internally and externally.
• Order/stock allocation management in Navision
• Monitor customer service levels, ensuring orders are delivered in time and in full. Maintain a central file with SLs recorded. Identify areas for improvement and make recommendations to improve efficiencies.
• Manage customer stock databases using customer on-line systems to report SPOS sales out, depot and store stocks and identify any potential issues.
• Assist NAM to identify any gaps, opportunities and trends that will help with sales forecast accuracy through Forecast Guidance Meetings.
• Manage customer price files ensuring correct invoice price is applied to orders and verifying any price discrepancies received.
• Manage discounter orders/bookings, ensuring stock availability for OTIF deliveries.
• Undertake periodic customer visits, developing relationships with SC teams.
• Ad-hoc cover for Customer Supply Managers and Customer Demand & Collaboration Manager.

Skills & Experience

• Enthusiastic, Precise, Accurate, Open, Flexible, Independent, Hands-on Administrative Person.
• Good communicator with both internal and external stakeholders.
• Computer literate: Excel, Microsoft Navision or other Microsoft small business applications.
• Customer focused - experience of working collaboratively with customers

NVQ / A-Level Qualified

Client information

Our client is a North West based FMCG established leading and trusted brand supplying products to supermarkets and convenience stores across the UK

Remuneration

£20 - £25k DOE

About Cast UK
Cast UK is a leading executive consultancy, providing national recruitment solutions to both clients and candidates. Specialising in, HR, Procurement, Buying, Supply Chain, and Logistics, each member of our specialist team has a professional background specific to their recruiting sector. With this unique insight and knowledge, our consultants are able to place individuals from trainee through to main board. For more information on Cast UK and a complete list of all of our current vacancies, please visit www.castuk.com

Search similar jobs