Head of Operations
Ask a hundred companies what their head of operations does and you’ll get a hundred answers. And that’s a clue to what the role entails – it’s a job that’s focused on a specific area with the intention of making it run to the board’s aims, i.e. with maximum productivity, efficiency, compliance and performance.
Often, the operations head will have a slightly different title, such as head of HR operations or head of IT operations, as the generic title would not accurately describe the day to day tasks of the role. Essentially, though, you are overseeing the way a particular process, or a range of interconnected processes, work, and ensuring they operate smoothly within the context of the business.
The head of operations slots into the corporate infrastructure below board level, but there will be crucial managerial responsibilities, and the larger the company, the more vital and pressurised your decisions and management will be.
The skills required
Needless to say, there are a lot of skills that are transferable between head of operations jobs in different companies, such as the ability to manage large and complex teams, to interpret strategic aims and convert them into actionable plans, and to report back to the board accurately, candidly and clearly.
It’s likely that the core functions of the business will rest on your shoulders, so this isn’t a role for the indecisive or the weak-hearted, but nor is it a position that suits risk-takers, as everything you do should be planned and justified. Overseeing operations will naturally require excellent communication skills and an ability to delegate and trust subordinates appropriately.
Head of Operations Jobs in Redditch
Redditch is a moderately populated Worcestershire town situated about 12 miles (20 km) south of the centre of Birmingham. Worcester is the same distance to the west and Leamington Spa is over to the west, and the whole town is surrounded from west to north to east by a curve made up of the M5, M42 and M40. The town’s population is around 80,000.
The town is historically noted as being the manufacturing base for needles, and at one point 90 per cent of the world’s needled could trace its journey back to Redditch. The industry has largely gone away now, replaced by a multitude of small manufacturing businesses. However the needle-making heritage lives on in the shape of the National Needle Museum, which tussles with Keswick’s pencil museum for the top spot on most tourists’ must-visit-before-I-die lists.
Redditch became a new town after the Second World War, and much of the old buildings and infrastructure was demolished to make way for a more modern, planned town. The town has a few notable residents in the world of business. Motoring and cycling retailer and windscreen wiper blade fitter Halford’s has its headquarters in the town, as does the engineering company GKN (formerly Guest, Keen and Nettlefolds), which can trace its history back to the 1700s. There’s also a major shopping centre, Kingfisher, which is responsible for creating a lot of local jobs. With such a diversity in Redditch and great links to major cities, it’s little surprise that Head of Operations jobs appear in our inbox from time to time.
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Find heads of operations at Cast UK
Your business depends on finding the absolute best people to head up your operations, so you need to cast your net widely to ensure you’ve explored all options. That’s why partnering with Cast UK as your recruitment consultancy makes perfect sense. We deal with professional level level talent, delivering excellent interview-ready shortlists to businesses of all sizes and types. Call 0333 121 3345 to talk to a cons today.
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