Ecommerce Director
The director of ecommerce will probably have risen through the ranks in an ecommerce capacity or will be a time-served logistics and transport expert whose knowledge pre-dates the digital age. Either way, they are responsible for overseeing the whole ecommerce operation of a business, from customer experience right through to last mile fulfilment.
For that reason, delegation of tasks and the assembly or maintenance of a team of digital and logistics specialists will be a large part of the job. Because ecommerce and logistics are so tightly interwoven, businesses that seek an ecommerce director with fulfilment knowledge clearly understand the demands of the role, and should give their full support.
Looking at the bigger picture, the ecommerce director will be responsible for driving efficiency and profitability while maintaining extremely high customer satisfaction, which might be challenging but justifies the top salaries offered for the role.
The skills required
An analytical mindset is an essential component of the successful director of ecommerce. You’ll be spending a lot of time looking at figures and analysing trends to keep stock flowing from supplier to warehouse to fulfillment, without bottlenecks or seasonal disruption. This all feeds into consumer satisfaction, and keeps the business profitable.
The complexity of the task will mean you’ll know exactly when to delegate and when to take charge, and you’ll have assembled a trusted and dedicated team who understand your – and the company’s – long term goals. Communication skills and an ability to rigidly adhere to strategic plans are therefore strong attributes.
Ecommerce Director Jobs in Norwich
A city with a long and varied history, Norwich is the county town of Norfolk and from the 11th century until the Industrial Revolution, it was the second largest city in England after London.
During this period, Norwich was a market town known for its wool and textiles; it also traded pottery. There was a large cattle market during the 1700s and brewing became big business, peaking at the beginning of the 19th century. A number of microbreweries and artisan beer makers are still based in the region.
One of Norwich's best-known products is Colman's mustard, which has been made in the city since 1804 when Jeremiah Colman bought a flour mill in the area. He began producing mustard in 1814 and the company is still thriving in Norwich today - although it's now operated by Unilever and the range of products has expanded to include a variety of sauces and condiments.
Those seeking Ecommerce Director roles in Norwich will have a number of employment opportunities to consider. Aviva, an insurance company formerly known as Norwich Union, is a major employer, while Archant - a national publishing - company distributes a number of daily and weekly newspapers, as well as a variety of magazines.
In addition, Norwich is home to a massive research park that includes the facilities of more than 30 businesses based in biotechnology, food, nutrition, pharmaceuticals, medical technology, information science, computing and low-carbon energy.
Popular locations
Ready to move to your next Ecommerce directorship?
The beauty of dealing with Cast UK is that we’re laser focused on logistics and transport recruitment, so we should be your first port of call when you’re looking for a director of ecommerce job. Please register by filling in the form below.
Our recruitment agency was founded on the need for this focus, as generic recruiters don’t always know the industry enough to match people with roles. So when we’re recruiting ourselves, we always ensure our consultants have experience in the sector.
Please give us a call on 0333 121 3345 if you’re representing a business that’s looking for an eCommerce director. We make brilliant connections.
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