Ecommerce Director
The director of ecommerce will probably have risen through the ranks in an ecommerce capacity or will be a time-served logistics and transport expert whose knowledge pre-dates the digital age. Either way, they are responsible for overseeing the whole ecommerce operation of a business, from customer experience right through to last mile fulfilment.
For that reason, delegation of tasks and the assembly or maintenance of a team of digital and logistics specialists will be a large part of the job. Because ecommerce and logistics are so tightly interwoven, businesses that seek an ecommerce director with fulfilment knowledge clearly understand the demands of the role, and should give their full support.
Looking at the bigger picture, the ecommerce director will be responsible for driving efficiency and profitability while maintaining extremely high customer satisfaction, which might be challenging but justifies the top salaries offered for the role.
The skills required
An analytical mindset is an essential component of the successful director of ecommerce. You’ll be spending a lot of time looking at figures and analysing trends to keep stock flowing from supplier to warehouse to fulfillment, without bottlenecks or seasonal disruption. This all feeds into consumer satisfaction, and keeps the business profitable.
The complexity of the task will mean you’ll know exactly when to delegate and when to take charge, and you’ll have assembled a trusted and dedicated team who understand your – and the company’s – long term goals. Communication skills and an ability to rigidly adhere to strategic plans are therefore strong attributes.
Ecommerce Director Jobs in Birmingham
The UK's second most populous metropolitan area, Birmingham is often called Britain's second city (although Manchester also lays claim to that title). In any case, it has been a hub of British industry and commerce for hundreds of years, and here at Cast UK, we can help you find your ideal Ecommerce Director job in Birmingham.
In 1791, Arthur Young called Birmingham the world's first manufacturing town and by the mid-1800s it was known for its metal ware. Goods ranged from toys and jewellery through to guns, tools and dishes. Brass, gold, silver, steel and tin were all used, while other products included buttons, glasswork and ceramics.
Times have changed for Birmingham, and it has since become a hub of finance and commerce.
A huge redevelopment scheme, called the Big City Plan, is aiming to make the city one of the world's most liveable locations and the Globalization and World Cities Research Network has ranked it a beta world city due to its importance as a retail, events, conference and transport centre.
Indeed, Birmingham boasts three universities, several colleges, large exhibition centres like the NEC and the International Convention Centre, as well as the Bullring, one of the largest shopping centres in the country.
Many big companies call the city home, and around ten per cent of jobs are based in manufacturing, with employers including Jaguar, Goodyear Dunlop, Cadbury Trebor Bassett and Webley & Scott.
Popular locations
Ready to move to your next Ecommerce directorship?
The beauty of dealing with Cast UK is that we’re laser focused on logistics and transport recruitment, so we should be your first port of call when you’re looking for a director of ecommerce job. Please register by filling in the form below.
Our recruitment agency was founded on the need for this focus, as generic recruiters don’t always know the industry enough to match people with roles. So when we’re recruiting ourselves, we always ensure our consultants have experience in the sector.
Please give us a call on 0333 121 3345 if you’re representing a business that’s looking for an eCommerce director. We make brilliant connections.
Contact us