Ecommerce Business Analyst
Selling online is a complex business, with the whole range of marketing, digital optimisation, customer-facing websites and apps, warehousing, logistics and security to factor in. For this to work, the business needs to be able to have a bird’s eye view of how it is run, in what direction it is going and how to influence its future for the better. The business analyst in ecommerce will oversee this process, working with the board, data analysts and the digital teams to ensure the company’s strategic goals are on course.
The ecommerce business analyst will look in depth at the whole user experience and how it affects customer satisfaction and where it puts stress on the business. They will then draw conclusions, backed up by solid data, as to where the business can be improved. Their recommendations, alongside other sales and growth strategies, will play a key role in steering future decisions and KPIs.
The skills required
Ecommerce business analyst jobs usually demand experience in working with customer-facing retail businesses. Successful applicants must have a firm grip on how ecommerce works and how UX and fulfillment satisfaction can make or break an online retailer.
You’ll understand how ecommerce projects are planned and implemented, and will be able to work alongside technical development teams, sales and marketing specialists and the key decision makers, and report findings and solutions effectively.
Ecommerce Business Analyst Jobs in Redditch
Redditch is a moderately populated Worcestershire town situated about 12 miles (20 km) south of the centre of Birmingham. Worcester is the same distance to the west and Leamington Spa is over to the west, and the whole town is surrounded from west to north to east by a curve made up of the M5, M42 and M40. The town’s population is around 80,000.
The town is historically noted as being the manufacturing base for needles, and at one point 90 per cent of the world’s needled could trace its journey back to Redditch. The industry has largely gone away now, replaced by a multitude of small manufacturing businesses. However the needle-making heritage lives on in the shape of the National Needle Museum, which tussles with Keswick’s pencil museum for the top spot on most tourists’ must-visit-before-I-die lists.
Redditch became a new town after the Second World War, and much of the old buildings and infrastructure was demolished to make way for a more modern, planned town. The town has a few notable residents in the world of business. Motoring and cycling retailer and windscreen wiper blade fitter Halford’s has its headquarters in the town, as does the engineering company GKN (formerly Guest, Keen and Nettlefolds), which can trace its history back to the 1700s. There’s also a major shopping centre, Kingfisher, which is responsible for creating a lot of local jobs. With such a diversity in Redditch and great links to major cities, it’s little surprise that Ecommerce Business Analyst jobs appear in our inbox from time to time.
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Ecommerce business analysts needed now
Ecommerce is far too complex to leave to chance, so now’s your time to shine. If you think you’ve got what it takes to turn digital businesses around and revolutionise the way they do things thanks to your analytical mindset and deep business acumen, we need to talk. Register below and we can start looking for superb positions.
If you’re an employer and need to find excellent candidates to choose from, call 0333 121 3345 so our consultants can start making those all-important connections.
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