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Customer Supply Manager - Runcorn

Customer Supply Manager jobs

Maintaining a supply of stock is vital in retail and manufacturing. With retail, a lack of stock can result in empty shelves or inability to monopolise on promotions. In manufacturing, failure to supply vital components can bring a production line to a halt, with potentially disastrous results for supplier and manufacturer alike.

The customer supply manager’s job will be at the bare minimum to ensure that such events never happen. But it will also be about much more. It will be to ensure regular and timely delivery to meet the customer’s needs, communicate with the customer regularly to be updated on shifting needs which can either be predictable (e.g. seasonal demand or national festivals) or in reasonably short timeframes (e.g. something sparked by unseasonable weather or product recall replenishments). It will also to ensure that efficiency is built into the whole process.

Modern supply management can involve a good deal of automated ordering via direct-channel communication between sales departments, stock rooms and supplier. It is still essential to keep on top of the supply needs and manage forecasts and fine-tuning however, and since this might form only a part of the supply effort, there could be a good deal of juggling between this and the traditional means of identifying supply needs.

The skills required

With regular contact with customers an essential part of the job, the customer supply manager will need to possess first rate communication skills over any channel or face to face. Errors in ordering that are down to bad communication or overly complex instructions will not be tolerated in almost any supplier/customer relationship.

Since you might have a good deal of autonomy in the role, you’ll need to demonstrate an ability to make actionable decisions and see them through to fulfilment without constant reference to senior management. In high volume customer supply, such as in supermarkets, the supplied goods could be diverse and numerous, so you’ll need to be on top of all their stats from an early stage.

You’ll also need to be completely at ease using software solutions that are relevant to the type of supply you’ll be engaged with. A good all-round ability to pick up and master novel IT solutions will stand you in good stead, as many suppliers will have their own systems in operation.

Customer Supply Manager Jobs in Runcorn

It might be difficult to imagine it now, but Runcorn was once a celebrated spa town and health retreat right up to the Industrial Revolution, whereupon its prime location made its industrialisation rapid. The town is located on the south bank of the River Mersey just before it flows east to the Wirral peninsula and Liverpool. The last bridge over the Mersey passes between Runcorn and Widnes; it is a railway bridge directly adjacent to the impressive steel-arch bridge that takes advantage of a natural outcrop, but still has a single span of 330m. For a time there were three crossings, including a transporter bridge, but this was dismantled in 1961. A brand new crossing has been planned which will ease congestion on the roads.

Runcorn’s main industry has always been, and remains, chemicals. Chlorine, caustic soda, hydrogen and polymers have been produced there for over a hundred years. The town is served by a mainline railway (Liverpool to London) and no fewer than three canals – the Manchester Ship, the Bridegwater and the Weaver Navigation. The town had a busy dockyard up until the post-war period, when it fell into decline.

The town remains an industrial and commercial hub in the immediate vicinity, with several large industrial estates, trading estates and retail parks in and around the town, thanks to massive regeneration efforts in the 1970s and 1980s. Runcorn has a large new town that was built to house the overspill from Liverpool. With the M56 to Manchester, links to Liverpool and Chester and a good rail and waterway network, there are several distribution centres in and around the town, making Runcorn an excellent place to look for Customer Supply Manager work.

Cast UK’s supply chain opportunities

Cast UK’s founder members and consultants all come from the logistics, procurement and supply chain sectors, so we know what employers and candidates are looking for in their staff and careers respectively. Cast UK is growing in this part of the UK recruitment industry, mainly because these are the only sectors we deal with, which means that many employers come to us first to create a candidate shortlist because they know we’re tightly focused on delivering the best people to them.

People approach us for many reasons, whether seeking more job fulfilment or simply relocating with the family, so it’s good to know that we always have the complete range of positions available nationwide.

Please see what’s available in your region and if you’ve seen something you’re interested in, do get in touch – whether it’s today or tomorrow, we might have the ideal position for you.

To find out more about how Cast UK can help you recruit a Customer Supply Manager for your business or find you a job as a Customer Supply Manager then contact one of our consultant team on 0333 121 3345.

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