Customer Supply Manager jobs
Maintaining a supply of stock is vital in retail and manufacturing. With retail, a lack of stock can result in empty shelves or inability to monopolise on promotions. In manufacturing, failure to supply vital components can bring a production line to a halt, with potentially disastrous results for supplier and manufacturer alike.
The customer supply manager’s job will be at the bare minimum to ensure that such events never happen. But it will also be about much more. It will be to ensure regular and timely delivery to meet the customer’s needs, communicate with the customer regularly to be updated on shifting needs which can either be predictable (e.g. seasonal demand or national festivals) or in reasonably short timeframes (e.g. something sparked by unseasonable weather or product recall replenishments). It will also to ensure that efficiency is built into the whole process.
Modern supply management can involve a good deal of automated ordering via direct-channel communication between sales departments, stock rooms and supplier. It is still essential to keep on top of the supply needs and manage forecasts and fine-tuning however, and since this might form only a part of the supply effort, there could be a good deal of juggling between this and the traditional means of identifying supply needs.
The skills required
With regular contact with customers an essential part of the job, the customer supply manager will need to possess first rate communication skills over any channel or face to face. Errors in ordering that are down to bad communication or overly complex instructions will not be tolerated in almost any supplier/customer relationship.
Since you might have a good deal of autonomy in the role, you’ll need to demonstrate an ability to make actionable decisions and see them through to fulfilment without constant reference to senior management. In high volume customer supply, such as in supermarkets, the supplied goods could be diverse and numerous, so you’ll need to be on top of all their stats from an early stage.
You’ll also need to be completely at ease using software solutions that are relevant to the type of supply you’ll be engaged with. A good all-round ability to pick up and master novel IT solutions will stand you in good stead, as many suppliers will have their own systems in operation.
Customer Supply Manager Jobs in Gateshead
Located just over the River Tyne from Newcastle, Gateshead has always been somewhat overshadowed and culturally engulfed by its neighbour in the public conscious, but it’s a happening town in its own right, with a huge amount going for it in terms of art, sport and industry. Gateshead was busy during the Industrial Revolution, with coal mining and ironworks playing important roles; the town produced ships’ anchors and chains for which demand was insatiable.
As the availability of electric energy took hold, Gateshead would become known as a cable manufacturing town, and the first trans-Channel telegraph wire was made there, as was half of the first transatlantic one. Sir Joseph Swan, one of those credited with the invention of the lightbulb, lived and performed his experiments in Gateshead, and it is thought that his house was the world’s first to be electrified for lighting. Modern Gateshead is still thriving. It is home to Europe’s largest shopping centre, the Metro Centre, as well as several trading and industrial estates. Gateshead, and its neighbour Newcastle, are ideal places to look for a Customer Supply Manager position. The region is doing well economically, and there’s still a good deal of industry to complement the huge opportunity offered by its retail sector.
Culturally, Gateshead is head and wings above many larger towns and cities. Right at its south point is Antony Gormley’s towering Angel of the North statue, and at its northernmost point are the Sage Gateshead and the Baltic Centre for Contemporary Art, which occupies what was a flour mill. Tow of the north’s most iconic bridges, the “Blinking Eye” and the steel arch Tyne Bridge, both join Newcastle with Gateshead (along with five others). Gateshead stadium plays host to top athletics meetings, and for a month in 2006 was the location of the world 100 m sprint record (9.77 seconds) set by Asafa Powell.
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Cast UK’s supply chain opportunities
Cast UK’s founder members and consultants all come from the logistics, procurement and supply chain sectors, so we know what employers and candidates are looking for in their staff and careers respectively. Cast UK is growing in this part of the UK recruitment industry, mainly because these are the only sectors we deal with, which means that many employers come to us first to create a candidate shortlist because they know we’re tightly focused on delivering the best people to them.
People approach us for many reasons, whether seeking more job fulfilment or simply relocating with the family, so it’s good to know that we always have the complete range of positions available nationwide.
Please see what’s available in your region and if you’ve seen something you’re interested in, do get in touch – whether it’s today or tomorrow, we might have the ideal position for you.
To find out more about how Cast UK can help you recruit a Customer Supply Manager for your business or find you a job as a Customer Supply Manager then contact one of our consultant team on 0333 121 3345.
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