Account Director jobs
Winning new clients is a high-energy job, with a high potential for blind alleys and expended time between successful campaigns. That’s why it’s highly cost effective to devote quality time and resources to retaining existing clients. For that, skilled account directors are required.
In larger logistics companies, account directors will have a team of account managers underneath them, and they will deal directly with clients on a one-to-one basis; clients generally like to be dealing with the same person, who will know their needs and issues. Account directors will oversee the whole customer retention operation, and will be responsible for strategic decisions to this end, but not necessarily the micromanagement of order fulfilment. The account director may also have responsibility for organising and instructing a sales team in order to win new clients, as well as seeking out new openings with existing clients and their partners.
Reporting to the company management, he or she will be expected to explain decisions and actions and provide regular reports. Any problems that cannot be addressed by the account managers will become the account director’s responsibility, followed ultimately by the management’s.
Maintaining morale will be an important role, both in the clients and in your own team. Whether this means treading on egg shells or throwing a party will depend on the relationship!
The skills required
Interpersonal skills, particularly diplomacy, will be a key skill of the account director. Since different clients will have different needs and desires, from methods of payment to hours of work to corporate personality, you will need to have an instinct for switching demeanour at the sound of a ringing phone.
Sales and marketing experience will be extremely useful, as selling one’s company’s benefits does not end with the winning of a client; they will probably be constantly seeking out other deals to reduce their overheads, and you will need to be able to convince them that your company is the best option for them. You’ll need the confidence to be able to make important decisions without constant recourse to senior management.
Account Director Jobs in the Vale of Glamorgan
The Vale of Glamorgan is a region and local council area occupying Wales’s southernmost area. The area is well known for its rolling countryside, which is in start contrast to much of the rugged Welsh landscape, and the region has been used for agriculture for centuries. The county town of Barry is located towards its eastern edge, and its population of about 45,000 means that it accounts for roughly one-third of Glamorgan’s population. The town of Penarth (pop. 20,000) is a suburb of Cardiff, but is part of the Vale of Glamorgan.
The Vale of Glamorgan is quite small in area but has a dense population. Many of its towns serve as commuter towns for Cardiff, Newport and Swansea, and there is a good amount of industry in the area. This county is among the most promising in Wales when it comes to Account Director and similar jobs. As well as those within the county itself, there are plentiful opportunities in the cities to the east and west.
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To find out more about how Cast UK can help you recruit an Account Director for your business or find you a job as an Account Director then contact one of our consultant team on 0333 121 3345.
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